Hotel Patio Prague - self check-in

Quite quiet (hotel just near the street). Big room, air-condition, big bath tube. 12 minutes walk from main railway station.20 minutes to Old Town Poor wifi.

旅行者がチェックインを自分で行う必要がありますが、ホテル玄関鍵の暗証番号と個人の受付番号の2つの番号が必要です。しかしこちらが問い合わせても玄関の暗証番号しか教えてもらえず、ホテルズドットコムのオペレーターも2つ番号が必要だと認識しておりませんでした。 結局チェックインできず、向かいのHotel Ariston & Ariston Patio Pragueに相談すると担当者が数時間後に来るのでそれまで対応できないと言われてしまいました。 到着時間を大幅に過ぎてやっと私の受付番号を教えてもらい再び端末でセルフチェックインをしようとしたらパスポート番号や住所など煩雑な入力作業をさせられた挙句滞在税をVISA決済ができませんでした。 再びHotel Aristonに戻り同じカードで支払い完了し部屋のカードキーをやっと受領。最低のホテルだと思います。 部屋も通路側にしか窓しかなくカーテンをしないとプライバシーが確保できず、日光もあまり入らず快適とは言えない状態。ティッシュが無くなっても補充してもらえませんでした。 全くおすすめできません。

Self check in was broken so just went across the street to the Hotel Ariston “sister hotel” to the patio and it was easy! Building is secure and decently quiet. Clean. Room was great. Luggage storage is available if you’re early, but no early check in was possible.

Al momento de realizar el check in no hay ninguna persona y la maquina para realizar el pago no servia lo que retrasaba bastante todo el proceso y nos orillo a buscar ayuda al hotel de enfrente

Over the road from the 4 star Ariston is the patio. No facilities here or breakfast but so can be enjoyed over the road. Sheets and towels changed every 3 days unless you pay extra. Tea and coffee making and a fridge. Comfy bed but the standard flat pillows. Door into outside motel type corridor which makes it dusty. Floor could have done with a good mop.

First massive red flag was when checking in details came late. After discovering the self checking online link didn't work, I realised that NOTHING worked, including phone numbers and customer support, who would respond to me within 48 hours!! I was getting on a plane at 8pm wondering where I am going to sleep that night. On arrival, after hours and hours of ringing around and walking the streets at night, as the photo or the map didn't match the hotel or location, I found the hotel, but guess what, no code was given to get in to the self-checking reception. It was only a coincidence that I walked across the street to another hotel to ask if by any chance then can help, only to find out they are the owners and they had the access code! However this is where their customer service ended! After I finally got inside the self checking reception, the self checking wasn't straight forward or intuitive and it took another 20 minutes or so. Once we checked in, at this point it was almost 11pm, we got a receipt for a check out, but once again, you needed to be a mind-reader to work out your room number and floor as the receipt was not wide enough for the information being printed in a readable format. This has put me off using the hotel and Expedia and will be sure to tell anyone who askes about my last trip.

Tranquil

Forkert tidspunkt var anført ift. check in, og de nævner ikke at det kan ombyttes.

Die Zimmer waren recht warm aber gut belüftbar wenn man die Fenster und die Tür aufgemacht hat, schön war der Eingang über den außen Gang zum Zimmer Sehr freundliches Personal und auch die anderen Gäste Schön das es einen Wasserkocher und Ventilator gab

Het is een mooie locatie dichtbij de tram naar het centrum wat ook goed te lopen is. Alleen het zelf inchecken werkte voor ons niet, maar het hoofdhotel en receptie zitten aan de overzijde. We hebben een hele mooie tijd gehad met zowel sneeuw als zon. Echt een aanrader

La stanza tutto sommato era ottima per il prezzo pagato , l unica cosa é che affacciava nel cortile e stava al piano terra quindi si sentiva ogni cosa e il sistema di riscLdMdnto non funzionava tantissimo . Quindi consiglio un soggiotno breve e non in pieno dicembre

Very nice place!

I wish I could give 5 stars! The stay was comfortable and the price was reasonable. However, the check-in process needs revision. We waited two hours after check-in time for our room to be ready—unacceptable in itself—but made worse by the fact that it was merely an error in their electronic system that prints your cards. Check-in should be optionally through the electric kiosk OR at the front desk across the street. Really doesn’t make sense to not have an in person back-up option for checking in.

Pro: 1. nahe am Bahnhof. 2. relativ günstig Contra: 1. Check-in sehr schwierig. 2. kein Klima-Anlage. 3. nicht Sauber.

Szép tiszta, könnyen elérhető tömegközlekedéssel, remek árértékarány.

Very clean and well located. Important to note that it is next to tram line so if you are a light sleeper--not so great. Hotel cannot do anything about that obviously. Booked through Hotels.com so did not get some of the information needed to get into hotel (the code required for instance) and called several times before I was able to get assistance. If I had been in a hurry, or it was raining and I had a lot of luggage, I would have been very upset. It is an easy fix to ensure that the person arriving has the code to get in. Also the kiosk when you enter the lobby requires a reservation code that is not known (and different) to someone who books via hotels.com booking code. So, could not check in without contacting someone.