Apex Waterloo Place Hotel

Good

Great place and convenient location!

Great location and very clean! Close to Waverly station too. Very helpful and friendly front desk. We would definitely stay again.

Fantastic, all around thank you!!

Friendly staff

No ramp for stroller or wheelchair upon entry

dinner was delicious!

It is conveniently located close to the train and bus stations. We had a wonderful stay overnight.

Great location. The staff its always helpful and friendly

Great location, Great amenities

The property is very conveniently located just a short distance from the Royal Mile and centrally located for a miriad of activities. It's close to several transportation hubs, restaurants and pubs. I loved the spa facitilites and the massage I had there was top level. The food was above average in the dining room and the breakfast was fantastic with both a continental buffet as well as a menu to order from. I found the staff to be very helpful. Everything seemed new and fresh. Loved my stay here and would stay again. Highly recommend.

Perfectly situated around the major sites of Edinburgh. Outstanding service. Excellent, complete breakfast. No complaints!

Wonderful hotel all around

Clean, comfortable, well located. The pool and spa were clean and well maintained

Such amazing pool sauna activities but your 9pm closing needs to be changed to 10:30-11:00pm

Very clean hotel in a great location right on Princess street with tons of dining options and walkable to old town, the royal mile, grass market and the castle. The free WiFi was terrible and would not even load a basic webpage.

An excellent location with a very friendly staff! A delightful stay!

Bed was comfortable and the hotel is at a very good place for food options.

During our recent trip, the Apex Waterloo Hotel in Edinburgh stood out as one of the best hotels we stayed in. While the room wasn't exactly as expected—we had anticipated a second single bed based on the photos but received a fold-out couch instead —it still didn’t disappoint in comfort or quality. Upon arrival, we had a minor issue with the room lock not working properly. The hotel staff were quick to address it, doing their best to repair the issue promptly and even offering us complimentary drinks at the bar while we waited. It was a thoughtful gesture that really set the tone for our stay. Every member of the staff we encountered was exceptional—kind, responsive, and truly made us feel welcome. As a family, we felt comfortable, well looked after, and genuinely valued. The bar and restaurant were both excellent. The food was delicious and beautifully presented, and the barista-made latte was a highlight. While service in the restaurant was a bit slow at times, the kindness and professionalism of the staff made up for it. The amenities were a pleasant surprise—quiet in-room air conditioning (a rare find in Scotland), daily bottled water in the fridge, and a nice selection of teas and coffees, & toiletries. The bed was very comfortable, contributing to a restful stay. The location is fantastic—close to everything you might need or want to explore in Edinburgh, yet tucked away enough to enjoy some peace and quiet. We would absolutely stay at the Apex Waterloo again!

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