Durban Spa

This was one of the worse places I have stayed in. I strongly recommend against it. Stay there at your own risk.

Staff very helpful Rooms @ds very family friendly

our stay for the 5 days were good, very minimal to complain about. We will definetly choose the Spa again

They don't read check out instructions when booking with other websites. My check out is 10 am but they wanted me to leave the room at 9 am. Cockroaches were all over our apartment.

Unit is very dated and overdue for upgrade. Very unhygienic having roaches crawling all over

Good place to be

Lot of cocroch in the room

I had a terrible experience It was the first time I wanted to try out the resort, but I was not welcomed from the time I entered. I was not greeted, but was sent around to fill out forms, after standing in the queue to check in. I requested a room with availability at a high floor, but was told they cannot help me without even checking the system for availability. When I called to request a booking for the jacuzzi, I was told its booked out and I had to call at 7 in the morning. I was not offered a porter to assist with my luggage and had to take it myself. I was treated like this by a white lady, and I tolerated it. But when I came down reception by the evening after change of shift, there was an African lady, she was very accommodating, extremely helpful, she immediately offered me a room on the 13 floor which was available. She told me she'll let me know if there's any cancellation for the jacuzzi since I was only staying there for one night. She also gave me a booking for the first available time slot for the next day for the jaccuzi and allowed us to use the facility even after we checked out. She apologised for our bad experience, and definitely deserves some form of remuneration and acknowledgement.

Me and my sister we had a fabulous time we were there to celebrate our birthdays which was on the 27 and 28 the staff was very helpful and friendly

I had a great time, staff so friendly but at the bathroom can you please provide enough toiletries like soap , I know it's self catering but like all other self catering hotels they provide soap , shower gel and body lotion .we had only 1 soap for 3 of us and we did not provide as we use to have in other hotels.

Awesome convenient except for weather