Barceló Bilbao Nervión

Clean room, ideal location. Incredible breakfast. Check in process is very long winded, queued for 40 minutes.

We were a little disappointed with our stay. Most staff (reception and housekeeping) were not too friendly. The room configuration was not convenient - barely had a window, closet location and storage was not efficient, bathroom setup was inefficient - no door separating bathroom sink from rest of the room. If someone is sleeping while another person is using sink or showering, they might get woken up. Shower stall extremely small. Shower door opens into sink area so if someone is in front of the sink and someone else wants to exit the shower, the person in front of the sink has to get out of the way. (Maybe these things only applied to the room we received.) These, along with some other minor things make this hotel not feel like a nice 4 star hotel: soap and shampoo were of low quality and soap dispenser near sink and shower did not work easily; breakfast had a lot of choices and variety but was not stellar. Bed and pillows and bed linen not too comfortable. We requested a double bed but got 2 twin beds. We understand that the hotel was fully booked when we checked in, but staff had a dismissive attitude when we tried to request a double bed even the next day. Lobby is lovely.

Beautiful great place to stay

Clean room, excellent breakfast, ideally located along the river and convenient onsite parking but a bit pricey. Only negative was the bathroom sink didn’t drain properly and maintenance wasn’t able to clear it up completely during our stay but manageable.

Super beliggenhet, rent og fint og ikke minst en fantastisk frokost

Good staff, clean hotel, convenient location.

Great location!

I visit Bilbao frequently. First time this hotel. Have to say the hotel ruined it somehow. The check in took 15 minuts and even though i payd for 2 Superior double rooms. So a gift for my daughter ruined. The hotel feels giving her a single below standard room was ok. Inthe end they returnet 51 euros. I paid 1040. You cannot fix a bad experience. As travel influencer I was dissapointed. Will not come back

Hotel muito agradável e muito bem localizado! Entre o Guggenheim e o Cusco Viejo. Silencioso e limpo. Prático para negócios e família . Recomendo.

Tiptop

La televisión no tenía acceso a Netflix, Disney+, etc. nos dijeron que al ser reformado hace poco no disponía de ese servicio, no nos pareció correcto sin previo aviso, nos hemos tenido que conformar con los canales convencionales…

Hôtel calme , très bien placé pour les visites de Bilbao .

Mooi interieur. Volledig nieuw.

Friendly welcome, clean and comfortable stay. Good location.

Nos atendió Marta en el Bar, ya era tarde entrada la noche domingo en Bilbao todo cerrado, se preocupo que no nos fuéramos a la cama sin cenar nada, incluso nos facilito una botella de cava, con su cubitera , ersa nuestro 45 Aniversario de boda. Nos arreglo la noche, muy profesional en el servicio también.

Wish it had better area for smokers. Not convenient to be standing in front of hotel while smoking. Not pleasant. A smoking area would have been nice with some benches or something. Bar food needs work. More options for bar snacks. Same every day. Staff was great!!!

bueno

No xcelente hotel y ubicación

Very modern design and the lobby area is lovely. Unfortunately the rooms have been designed with that ridiculous blend of bathroom into the bedroom - e.g. there is no wall or door between the shower and bedroom area. This ridiculous trend started about 10 years ago and I’ve seen it across the world - thankfully I was alone in my room but don’t book here unless you want to shower and change in front of your room mate! Door to room is made of paper as you can hear EVERYTHING in the corridor.

Beautiful, comfortable hotel. Check in was fast and efficient and staff were so welcoming and friendly. Very convenient location that is walkable to everything