Hotel Madeira Centro

Beautifully updated in an excellent location with close access to the old and new Benidorm and very close to beach. Clean, spacious easy parking available. The staff were courteous and very helpful. We go to Benidorm regularly and will definitely stay here again.

Room.was very clean good air conditioning lovely balcony, amazing choice for breakfast

Speedy check in, good breakfast with FRESH orange juice. Great views, handy for old town.

Great location and hotel was very clean.

Cet hôtel répondait parfaitement à mes attentes. Accueil, propreté, chambre, buffets... tres bien. Petit bémol : les personnes qui, le soir, se présentent au restaurant en short et tongs devraient se voir refuser l'accès. Cela fait vraiment tâche !

The hotel reception staff had limited understanding of the English language. The bedrooms were immaculately clean and bright. The beds were very comfortable. The shower room had a lovely powerful power shower. There was a large wall mounted TV with a limited number of English channels. The staff in the bar area had very limited understanding of the limited English and were not very friendly. When ordering a glass of wine to take to my room, so I could have a drink sitting on my balcony, they insisted of putting it in a plastic disposable cup. They said the reason for this is because I might not bring the glass back and housekeeping take the glasses to the restaurant, leaving them short. I didn’t eat in the restaurant because most of the staff in the hotel could not understand English and were not very friendly. When asking reception for help with issues that arose it was hard to get them to understand the problem, so I used Google Translate, they were helpful once they knew what I wanted. There is lifts in the building. However I don’t like using lifts so I used the stairs, these are unlit and I had to walk down in pitch black, feeling my way with my feet because it was impossible to see where I was going. I was concerned what would happen if there was a fire and everyone had to use the stairs in the dark.

Me quedé encerrado en el ascensor q baja al garaje y estuve el finde bajando por las escaleras, las puertas de entrada y baño chirriaban (avise y las engrasaron) por lo demás todo muy bien. Abierta la piscina climatizada pero el Sky bar no… una lástima porque solo por las vistas merece la pena subir y pasar algo de frio

Excellent hotel. Very welcoming, rooms well equipped and very clean. Easy access to all floors with five elevators. Staff always friendly and attentive. Always a good choice of foods served at meal times and usually something for every one. And some specialty diets catered for. Mostly well maintained however shower leaked a little and indoor pool felt a little uninspiring. I would stay here again.

Very nice clean hotel in a great location. Very good staff.

Quiet, good facilities, great location, always very helpful staff.

Great hotel in excellent location. Lovely staff. Very clean. Nice pool. Excellent breakfast. Good value. Get a balcony sea view.

An absolutely fantastic hotel would 100% stay again perfect everything you would expect from a hotel I am looking forward to booking again we were well looked after 10/10 well done

Lifts were busy apart from that all okay

The hotel is very nice, pretty close to the beach and the old town of Benidorm with its beautiful streets and a lot of stores. The room was large, with 2 comfy beds, cleaned every day, the towels changed at request and the linen once at 4 days. The bathroom was also large, well equipped. We had HB with possibility to choose between lunch and dinner which was very nice and flexible. All the stuff from reception, cleaning and restaurant very professional and kind. Even if we read in the other reviews that the lifts were very crowded and they were supposed to wait a lot, the truth is that at some hours the lifts could be very crowded but we never expected more than 5 minutes hence it was totally fine for us! The only thing that could be improved is about the food. Comparing with other hotels 4* in Spain, the food was very basic, the same breakfast every day which is completely boring for 10 days, also the dinner could be a bit improved being more varied.

Todo ha estado muy bien: habitación, limpieza, desayuno, piscina..... Sólo un comentario en aras a mejorar: hay un ruido terrible cuando limpian las habitaciones. Durante la mañana se oye el arrastrar de los muebles en diferentes habitaciones.

Tudo bem Restaurante top

Die Lage des Hotels war perfekt. Das Personal sehr nett. Pablo und Eleonora waren sehr nett und zuvorkommend. Herzlichen Dank

El hotel espectacular céntrico ver de playa las habitaciones nuevas la unía a pega q la señora de limpieza nos ha despertado por no poner el cartel de no molesten cuando era día de salida q dejas la habitación a las 12 Y q no te ponen cepillos de dientes

Muy bien ubicado, excelente desayuno, buena atencion.

For a four star hotel, this hotel disappoints and should really be considered a 3-star hotel. Mini-bar was empty and refrigerator temp was poor. Air conditioning didn't work in room. Hallway carpet dirty. Soup dispenser dispenses foam soap for shampoo or shower gel? It was a mystery. The pictures of the rooms online did not match in any way the room that I received. The gentleman that checked me in didn't make me feel welcome in any way and it seemed that I was causing him some inconvenience. This hotel is a factory for European group tours. I complained by survey to Hotels.com and nobody from the hotel contacted me.