Occidental Torremolinos Playa

The hotel was amazing. Good location, good facilities and helpful staff

Desde que llegué cuando me dieron la habitación más tarde de las 14:00 hrs, después al darme la habitación según me dieron una habitación más alta de nivel de lo q había pagado y resultó una terraza viendo una banqueta , cuando pedí vista a la alberca o semiplaya me dijeron q para dármela tuve q pagar 44€ mas de lo q pagué por la habitación , la q me dieron por este precio era la q salía en la publicación y si no pones todo incluido solo desayunas y para comer y cenar no te venden. nada tienes q ir a buscar alejado del hotel mal servicio

This is one of the nicest AI hotels we’ve ever stayed in. It’s in the quietest area of Torremolinos, a 10 minute drive from the airport with a minimart around the corner if you need to pick up essentials. The hotel is absolutely spotless with the friendliest staff I’ve ever encountered. The all inclusive buffet is pretty good and the drinks menu is comprehensive. You could spend your entire holiday there without once leaving the premises. There’s direct access onto the seafront if you want to venture out for a stroll. The rooms are compact, but have everything you need from quality air-conditioning to a decent hairdryer in the bathroom. Housekeeping are very friendly and really efficient. There is evening entertainment with the kids disco at 9 pm and family friend entertainment from 10 pm. Each session lasts an hour and the bar closes at midnight. One of the best things about this Hotel is the wristband which includes your room key - it’s always on your wrist so you’ll never lose access to your room! All in all, a fabulous experience and we’d be happy to return

Bonne nourriture meme si un peu plus de varietés de fruits et legumes auraient ete appreciables

Serious Concerns: - Maid entered room even with "do not disturb" sign displayed - a couple small things went missing, but nothing major. The maid did mix our dirty clothes with clean clothes, mixed my significant other's clothes with mine, and went into her personal bag that had some medication and moved things. The front desk then lied about this saying no one entered even though our beds were made, clothes folded, etc. - AC or other person according to maintenance/security produced very strong cigarette odor on our last day while we were on a day trip to Malaga. Returned to find all of our clothes smelled like cigarettes. Woke up the next morning stuffy (likely due to second hand smoke because the smell was in the hallway of the same floor of the room we were moved to).Walked past the room the next morning and it still smelled like cigarettes (maid was scrubbing down the walls of both that room and the one beside it). - Had to fight with the front desk over the problems and they wouldn't provide a written statement validating the issues. They also made excuses (suggesting it was a kid who may have thrown the do not disturb sign under our door in the maid situation above. They have a camera in the hallway and wouldn't provide a status update for us) - Had to file a formal complaint on my final night when I should have been resting for a flight the next day (they refused my request to have security come to our room and validate the smoke smell... Limited and can't write more

Un hôtel propre et bien entretenu. Un personnel serviable et à l’écoute de la clientèle. De bonnes animations durant les soirées. À proximité d’une gare de train pour aller directement à Malaga en 20 min à moindre coût. Si vous n’avez pas pris un all inclusif, faites attention au repas du soir. Il faut réserver à la réception et non au restaurant. Vous paierez 30.-€ au lieu de 22.-€. Pour la salle de fitness, il faudrait que l’hôtel mettent des vitres teintées sur les baies vitrées. Avec le soleil qui tape sur les vitres, il fait très chaud et la salle est petite. Même la climatisation n’arrive pas à refroidir la pièce. Je n’imagine pas en été lorsqu’il fait plus de 30 degré à l’éxterieur.

This is my fourth stay at this complex, which says it all. Each time it excels in every way starting with a warm welcome, beautiful clean tidy and spacious room, great food, a swimming pool to die for (all quite shallow and child friendly) along with another pool, good entertainment both for kids and adults. The staff spoke many languages and were really friendly. Location is right on the beach with lovely walks along the promenade. We took the train from Malaga airport for €2 each, 2 stops and a 7 minute walk and you are there. If only they could guarantee the weather! Will definitely be back.

room was not clean on arrival ...litter in bins and fridge room was a bit dated/worn however . staff were great and food at breakfast was excellent 👍

Meget fint hotel. Overdådig morgenmadsbuffet. Lækker aften buffet. Skønt pool/lounge område.

The hotel was a lot bigger than we expected. Breakfast was very busy whatever time we went. The food was very nice but the coffee from a machine is awful. Even the waiter agreed with us! Not very keen on birds flying round the dining room and cats around the outside tables. The room was very nice and cleaned well. It’s quite a walk into Torremolinos along the seafront but easily reached by train

Excellent hôtel bien situé, personnel accueillant et sympathique n'hésitez pas.

Good selection of drinks, friendly and quick service, room very clean, great hotel for a 3 day break

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The rooms were very clean and comfortable. Staff were amazing especially at reception (Sara could not have been more helpful). Real 5 star staff throughout the hotel. Couldn’t say enough about all the staff, would go back for the staff from house keeping to front of house to restaurant- incredibly friendly and helpful.

Schone kamer- vriendelijk personeel

Not exactly as advertised . This hotel is very remote . A good twenty minutes walk before getting close to the centre of Torremolinos. Close to airport and train station. Rooms are well used but a great pool.

Kjempe god frokost, behagelige senger og perfekt avstand til strand og restauranter.

Frokosten var kjempe bra, synes renholdet var heller dårlig samt at det var sterk kloakk lukt fra slukene som ikke ga seg.

Fitness zu klein.

Hotel in die Jahre gekommen essen ganz ok Personal sehr freundlich und zuvorkommend Lage direkt am Strand Strandbar super