Mercure Geneva Airport

Feels like the hotel had chronic shortage of staff issue. Slow service. No one really told us we had to book shuttle service from airport to hotel ahead of time, had to call at airport and waited for 40 minutes for shuttle. We stayed another hotel near airport before, had no issue with shuttle. In fact, the shuttle driver from that previous hotel saw us standing there and felt bad for us, urged us to continue to call. We booked for a 3 people room, queen bed sofa-bed. When we entered, found out there was not bedding for the sofa-bed. They switched us to another room, it was fine.

Internet never works in the hotel

I like the hotel shuttle service. The staff was very polite and welcoming. The food at the restaurant was delicious

Das Hotel ist Super. Das Personal sehr Freundlich und Hilfsbereit. Leider musste ich erschrecken wo ich das Dach Bett abdecke. Zwei lebendige Bettwanzen waren unter dort versteckt. Meine Nacht war nicht sehr ruhig und habe am Morgen der Fall an der Reception gemeldet.

Stayed there two nights was very quiet very clean and everything was functional

Very cosy and clean hotel. Good service and breakfast. Rooms have everything you need.

Good hotel and clean but not convenient with location

I've stayed here several times, great for in transit via the airport. Exceptionally clean, comfortable, and easy for early departures. I plan to stay again (and again).

Only stayed one night prior to flight. As you would expect, very clean, very efficient, very smart. Potentially missing a little character as you find with many of these modern hotels. Very efficient transfer to airport. Only had room service - very nice, but very expensive (typical Geneva it seems).

Das Personal zum teil waren Unfreundlich und nicht ganz Hilfsbereit.

Mir hat die Minibar gefehlt, ansonsten sehr angenehm

Second time we have stayed here. Airport convenient.

Very nice hotel. Nice room and very friendly staff.

Flott hotel, hjelpsomme/høflig personell, stort moderne rom, god frokost

Clean, quiet area and transportation is within walking distance.

Hotel nuovo di zecca a due passi dal CERN. Perfetto, anche se la zona non è delle migliori. Al ristorante si mangia benissimo, personale molto cordiale, camera bella, molto pulita e silenziosa!

A very nice and convenient location. Friendly staff and proper property.

Good

I discovered at the airport that the airport shuttle was only available if it had been previously reserved so I took a taxi, which cost 25 Swiss francs. Then I discovered during check in that the airport shuttle did not start running until 6am, which did not work for my 7am flight the next morning, so it was another 25 francs for another taxi. However, the food, ambiance, and service at the restaurant were excellent.

Seit die Fenstern von den Zimmern lassen sich nur auf dem nord Seite öffnen, es wurde gut es beim checkin anzubieten. Ich habe es nur am checkout erfahrt. Ansonsten alles i.O.