The Pax Hotel

My one major complaint with this hotel is the management. My flight was cancelled, I gave the hotel over 48 hours notice that I could not make my first of 2 nights and they refused to reimburse the first night. I was also charged the city tax for the day I was not there. Zero empathy from hotel management. Would NEVER return.

Amazing stay. They couldn’t have done more to make my stay perfect.

I am absolutely appalled by this hotel. Myself and a friend went for a weekend away when we arrived I was told they had overbooked and had moved us to another hotel called hotel Diplomate around the corner. This hotel was of no standard to the pax hotel that we had booked and when I went to check the price it was cheaper than what I had paid I have requested a refund of the difference as if I wanted a cheaper hotel I would have booked a cheaper hotel we was down graded significantly and they wouldn’t even give me a refund in the price difference of the pax to hotel Diplomate so we not only had to put up with a very old outdated, dirty hotel room for our stay but was also told no refund for the difference in price would be granted which is absolutely terrible service. It was through no fault of my own that we was moved it was due to the pax hotel overbooking after travelling from the UK all through the night and to arrive to this you would expect some common courtesy due to the inconvenience caused. Myself and my friend sat there in disbelief and it really did put our weekend break off to a bad start we was not happy with where we had been put and then to rip me off and not offer any refund in the price difference or a better hotel was just absolutely terrible service from them.

Sauber und praktische Zimmer, nicht sehr gross, aber ausreichend für ein Wochenendaufenthalt. Schmucke eingerichtet und sehr hilfsbereites und unkompliziertes Personal. Zimmer zur Strasse hin sind nichts für lärmempfindliche, die Zimmer zur Rückseite raus sind aber sehr ruhig. Lage des Hoteks unweit vom Bhf Eaux-Vives, See und Altstadt u d Einkaufsmeile in knapp 10 Minuten zu Fuss erreichbar. Wir kommen wieder 😉

Naja, nachts war es wegen der Straße extrem laut. Außerdem war das Bad extrem klein und das Waschbecken etwas verstopft.

Muy buen lugar para descansa despues de dias largos en ginebra.

Very clean and comfortable room and beds in excellent location for exploring the city.

Perfect hotel

I don’t know why it’s not better rated, hotel is perfect for the price

Una súper ubicación

..

The receptionist who worked in the morning was extremely helpful. Clean, attractive and simple hotel.

Tres bon séjour dans cet hotel à deux pas du jet d'eau et des restaurants environnants. Propre et calme pour un hotel en centre ville.

Very helpful and pleasant staff. I highly recommend the hotel

The staffs were friendly but no staffs were available after 10pm till 7am. I have two reservations and the second room had bad smell at the bathroom. Only good thing was the locations

Schönes Zimmer - freundliches Personal

Nice property in a good location.

Receptionists and area were good. Space is very very small. Bathroom is very small. If you don't mind that, then it's fine.

The location is perfect near the center and the lake. The room was clean. Staff is friendly

After sleeping on memory foam in Paris, these beds weren’t so comfortable. The pillow seems great until your head sinks. There were a couple of long hairs on our tub. The front desk had all kinds of adapters we could borrow so we didn’t have to buy one! It was great!