Via Hotel Taipei Station

スタッフ皆さん親切でとても良かった。 シャワールームのカビが少し気になったけど、それ以外のサービスが完璧なので問題ないです。 また台北に来たらここに泊まりたいと思います。

VIA Taipei Station Hotel is my choice of hotel each time I visit Taiwan. I have stayed in this hotel more than 6 times. In my recent stay (11 to 18 Feb, 2025), something did not changed. All the staff including counter staff, room cleaners and general cleaners are all very friendly, helpful and is always ready to attend to queries and needs. Counter staff Elsa, Yvonne, Tiffany including branch manager, Eddie are always ready to help with anything a guest may need. Airport transfer by taxi is a breeze as the counter staff make all the necessary arrangement. The price is indeed cheaper going through VIA Hotel. A special thanks go to Elsa who went the extra mile to help me. It was a Sunday morning and I was feeling very unwell so I approach Elsa to locate a medical clinic. She did some search and inform me that most clinics are closed on Sunday and suggested that I go to hospital for treatment. However, I was reluctant to go to the hospital because I know the wait is long. Thereafter, I went out to buy food and when I return to the hotel shortly, Elsa said she found a clinic that opens from 1830 hrs to 2030 hrs and gave me the address. When I came down in the evening wanting to go to the clinic, Elsa volunteered to help me flag a taxi and told me to wait in the lobby as it is cold outside. She even tell me to get the clinic staff to help me get a taxi after consultation as it may be difficult to hail a taxi. A BIG thanks to Elsa for your help.

Front staff are very friendly and helpful- beyond expectations!! Snack area with comfortable chairs to sit with various snacks and drink for guests to relax and enjoy - very generous! For us having a family reunion trip and also have friends staying at the same hotel, it’s wonderful for us to meet and chat at different times. The front staff also helped us with transportation to go to the Keelung Port and made sure everything was well taken care of!! Thank you with much appreciation!! Location is very central - walking distance to the Taipei Main Station!