Best Western Central City

The walls felt paper thin. We could hear everything waking us up repeatedly throughout the night and early morning. Iy wasn’t noisy neighbors, they weren’t yelling, they were talking at a normal level but we could hear everything. Constantly. The pool was listed but is closed indefinitely which would have been good to know. Constantly hearing water flowing and bang and creak in the walls.

The pool was unavailable, but was not listed on the booking. Jacuzzi tub in my room, which I paid extra for, did not work. There was black hair all over the bed, when we pulled the covers back. Whole establishment smelled of mildew.

Clean, friendly staff, wonderful breakfast, only downside to hotel was small tv in the room

I stayed here before and

Staff make stay enjoyable.

Pretty sure I got bed bugs. I came home and now I have a rash.

It was fast and easy check in. Staff was very friendly. Great breakfast.

Hotel is being renovated. May be nice when finished, but we would not recommend it now. Elevator was out of service. Room felt damp and musty. Our mattress pad had blood on it. We asked for a clean one and changed it ourselves. Not all items available at breakfast even though we were there in plenty of time. Desk personnel were not dressed nor acted professionally. ..

Beds were soft, room appeared clean, building/facility could use upgrading. Staff not available at times

As we walked in to check in, the front desk lady was rude and had no people skills whatsoever. She was trying to go on break and we were needing to get our room. With a frown and a tone not warranted, she said, "I swear, every time I try to go on break, somebody walks in!" And, there were all of 3 cars in the parking lot. Look, I'm sorry that you have a job to do and are overwhelmed by the amount of people staying at your hotel, but it's called a J.O.B. that you are paid to do. It was really kind of comicle to my wife and me because it took all of 5 minutes to check in. Now to the room...A/C got cold, water was hot and rooms were clean which was great! But, round seated toilets need to be replaced by elongated toilets for sanitary reasons, the beds are hard and I guess that's great if you like that, but we don't. Last, but not least, I totally wish I could post the sign from the morning breakfast that was on the wall because...WOW! Never have I seen a hotel that offers free breakfast, complain about what you eat and what you're limited to and maybe it's been abused at one time or another, but the sign was just petty. Oh, and the indoor pool was shut and out of order, but looked just fine. Anyhow, it was just a one night stay and probably wouldn't stay here again unless it was an emergency. Management or Best Western needs to look into these issues.

Friendly staff

Very nice

Courteous staff. Excellent room.

Comfortable beds. We slept very well. The room was clean when we arrived.

A group of 4 stayed here for a concert nearby, everyone enjoyed their stay. No complaints

Clean, updated facility. Fastest & easiest check in & out ever. Karen had our room super clean & fresh. I believe our hostess at breakfast was Shirley. She was so sweet & friendly. She took good care of us.

Convenient…Close to WK Pkwy, great Mex restaurant nearby, good breakfast. They’re overpriced probably due to hardly any brand hotels along this stretch of highway.

Manager / Front Desk personnel was very nice and helpful.

I liked that there was ample parking. The property was clean.

Pro: The clerk at check in was very friendly, & courteous. Room was clean. Breakfast was good Con: There is a huge hole in parking lot in a very bad place. You are unable to pull up to door to check in as you can't "circle thru". A small car could set down in thid hole