Candlewood Suites Auburn, an IHG Hotel

There was mold all in the bathroom. I have breathing problems so I did not even stay the night. I ended up leaving and going to another hotel.

I found my stay comfortable and

The staff at this location is absolutely amazing!!!

Manager and crew are the best !!!!

The Manager and his staff was absolutely amazing!!! They made a hard times easier!!! My hats are off to you guys !!! Thank you soooo MUCH!!!

Didn't like that the elevator was out, but totally understand.

The manager was exceptionally nice

The property is under renovation and the elevator does not work.

We have been here at this property unexpectedly. We have found it to be nothing under extraordinary!!! The staff on every shift have been absolutely amazing with anything we have needed at all!!! The property has been really accommodating. We are truly grateful!!

Get the cleaning ladies to quit slamming doors at 7 am every morning

Conveniently located for our business trip, it was a great stay. Friendly staff.

Best shower I ever had at a hotel anywhere.

Even though the elevator is out (being fixed asap) we have still enjoyed our stay. Clean, affordable & pet friendly!

There was a dead cockroach in the bathroom. The water did not get very hot. The elevator is broken. No breakfast food of any quality was offered.

First off the strong smell in the building is offensive. The elevator was out so we walked our luggage up to the second floor. He did offer to help with the luggage. No discount offered. Light directly over bathroom sink was out. Not a big issue but I looked down at the sink overflow - yuck! Black mold. The bath tub or the bath mat or both look dirty.

Elevator was out of service during our 2 night visit. Carrying our luggage upstairs to the 2nd floor room was an inconvenience. Kitchen sink leaked onto the floor

Clean. Helpful staff. Elevator was not working so had to bag drag to 3rd floor but staff offered to help.

Hotel was conveniently located. Off main highway - easy to find. Hotel is nice, but leans toward more utilitarian usage....rooms are OK, but rather stark, and dark - definitely set up for business purposes. Definitely not plush nor luxury in planning. Bed was comfortable, bathroom adequate and clean, but needing some fixtures replaced maybe.

The elevator was out for 4 days, we had to move because people were congregating in the hall near our first room, the bathroom floor was dirty (black dirt all over the bath mat), the door at the end of the hall on the first floor was not properly locked. Anyone could come in from the parking lot. I told them once, they fixed it, but the next morning it was open again.

Convenience and price. Elevator not working is a real problem when you’re 70 yrs old and disabled! Also needs some updating and maintenance.