Cascada

Khách Sạn
9,0
/10
Xuất sắc
2 đánh giá

Khách nói gì về kỳ nghỉ của họ

Jenifer
10,0
/ 10
Cozy rooms, wonderful neighborhood, customer service was great, spa was divine, Alberta St Coffee Shop was AMAZING (Will went above and beyond for us), lots of walkable shops and delicious food nearby. We will absolutely be back.
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Cormac
10,0
/ 10
Absolutely loved my stay at the Cascade Hotel! The neighborhood location is perfect—walkable, vibrant, and gives you a true Portland experience. The hotel itself is top-notch, with 5-star amenities and a staff that goes above and beyond to make you feel welcome. One of the absolute highlights was the thermal springs—an unforgettable experience and a must-visit for anyone staying here. I’ll definitely be back!
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Danielle
10,0
/ 10
My only thing suggestion is room service. It would have been so nice to have some options for food with the kids. Or to be able to send up a pot of coffee in the morning.
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Trong khu vực
Xem bản đồ
1150 NE Alberta St, Portland, Multnomah County, Oregon, Hoa Kỳ, 97211

Tiện ích chính

Xem thêm
Hồ bơi
Nhà hàng
Lễ tân 24h
Chỗ đậu xe
WiFi
Thang máy
Lưu trú tại Cascada là một lựa chọn đúng đắn khi quý khách đến thăm Portland. Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.
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Đăng nhập thành công!
Bây giờ, bạn có thể tận hưởng nhiều lợi ích hơn, bao gồm tùy chọn thanh toán gần ngày lưu trú của bạn!

Xung quanh Cascada có gì

1150 NE Alberta St, Portland, Multnomah County, Oregon, Hoa Kỳ, 97211
Khám phá nhiều địa điểm hơn
Khác Cascada
Khác 2 Cascada

Khám phá thêm về Cascada

Vị trí


Lưu trú tại Cascada là một lựa chọn đúng đắn khi quý khách đến thăm Portland.

Thông tin về Cascada

Hãy sẵn sàng đón nhận trải nghiệm khó quên bằng dịch vụ độc đáo và hoàn hảo của khách sạn cùng các tiện nghi đầy đủ, đáp ứng mọi nhu cầu của quý khách.

Trung tâm thể dục của khách sạn là một trong những tiện nghi không thể bỏ qua khi lưu trú tại đây.

Hưởng thụ một ngày thư thái đầy thú vị tại hồ bơi dù quý khách đang du lịch một mình hay cùng người thân.

Nhận ưu đãi đặc biệt dành cho các liệu pháp spa tinh tuý nhất giúp thư giãn tinh thần và làm tươi trẻ cơ thể.

Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.

Tận hưởng những món ăn yêu thích với phong cách ẩm thực đặc biệt từ Cascada chỉ dành riêng cho quý khách.

Cascada là khách sạn sở hữu đầy đủ tiện nghi và dịch vụ xuất sắc theo nhận định của hầu hết khách lưu trú.

Hãy sẵn sàng đón nhận những giây phút vô giá khó phai trong suốt kỳ nghỉ của quý khách tại Cascada.

Tất cả những tiện ích tại Cascada

Khác Cascada
Khác

Các hoạt động

  • Gói cầu hôn lãng mạn
  • Bồn tắm nước nóng
  • Hồ bơi ngoài trời
  • Vườn hoa
  • Cửa hàng
  • Dịch vụ spa
  • Câu lạc bộ sức khoẻ
  • Bồn nước nóng (thu phí)
  • Xông hơi ướt
  • Phòng xông hơi
  • Nhà chòi hồ bơi (thu phí)
  • Ghế dài tắm nắng hồ bơi

Tiện nghi công cộng

  • OTHER
  • Tiệm cà phê
  • Thang máy
  • Nhà hàng
  • Khu vực không hút thuốc

Dịch vụ khách sạn

  • Dịch vụ giặt ủi
  • Dịch vụ lưu trữ/bảo quản hành lý
  • Dịch vụ trả phòng cấp tốc
  • Lễ tân 24h
  • Dịch vụ concierge/hỗ trợ khách

Ẩm thực

  • Quầy bar
  • Bữa sáng
  • Quầy phục vụ đồ ăn nhẹ

Tiện nghi chung

  • Sân thượng/Sân hiên
  • Sảnh lễ tân
  • Tủ khoá

Tiện nghi văn phòng

  • Tiện nghi hội họp
  • Phòng họp

Kết nối mạng

  • Wifi (miễn phí)

Hỗ trợ người khuyết tật

  • Chỗ đậu xe cho người khuyết tật

Thể thao & Giải trí

  • Trung tâm thể dục thể hình

Chính sách và những thông tin liên quan của Cascada

Lưu Ý Quan Trọng
  • Phụ phí bữa sáng mang đi (ước tính): người lớn - từ 10 USD đến 27 USD; trẻ em - từ 10 USD đến 27 USD
  • Phụ phí vật nuôi: 50 USD mỗi vật nuôi, mỗi lần lưu trú cùng 250 USD phí vệ sinh thu một lần
  • Miễn các loại phí với vật nuôi hỗ trợ người khuyết tật
  • Có thể nhận phòng sớm với phụ phí (tùy tình hình thực tế)
  • Có thể trả phòng muộn với phụ phí (tùy tình hình thực tế)
  • Phí hồ bơi: 50 USD mỗi ngày
  • Phí bồn tắm nóng: 50 USD mỗi ngày

Danh sách trên có thể không đầy đủ. Phí và đặt cọc có thể không bao gồm thuế và có thể thay đổi.

Bạn sẽ được yêu cầu thanh toán cho nơi lưu trú các khoản phí sau. Phí có thể bao gồm các loại thuế hiện hành:

  • Phí resort: 40.60 USD mỗi người, mỗi đêm
Phí resort gồm:
  • Quyền sử dụng trung tâm thể thao
  • Các lớp thể dục/yoga
  • Quyền sử dụng câu lạc bộ sức khỏe
  • Dịch vụ dọn phòng
  • Cà phê trong phòng
  • Két an toàn tại phòng
  • Tiện nghi giặt ủi
  • Điện thoại

Chúng tôi đã liệt kê mọi khoản phí được nơi lưu trú cung cấp thông tin.

  • Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
  • Có thể cần giấy tờ tùy thân hợp pháp có ảnh và cần đặt cọc bằng thẻ tín dụng, thẻ ghi nợ hoặc tiền mặt (cho các chi phí phát sinh - nếu có) khi làm thủ tục nhận phòng
  • Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
  • Khách phải liên lạc trước với nơi lưu trú để đặt suối nước nóng, tiện nghi nhà tắm công cộng và sử dụng hồ bơi có sưởi
  • Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng; không nhận tiền mặt
  • Nơi lưu trú này sử dụng năng lượng mặt trời, hệ thống tái chế nước xám và sản phẩm làm sạch thân thiện với môi trường
  • Nơi lưu trú này có không gian ngoài trời, chẳng hạn như ban công, sân hiên, sân thượng có thể không phù hợp với trẻ em. Nếu có thắc mắc, vui lòng liên hệ với nơi lưu trú trước khi đến để xác nhận họ có thể sắp xếp cho bạn một phòng phù hợp.
  • Chỉ có thể sử dụng hồ bơi suối nước nóng, dịch vụ spa và tham gia lớp thể dục nếu đặt trước. Sau khi đặt phòng, khách sẽ nhận được email hướng dẫn chi tiết về cách thiết lập tài khoản "Trybe" để xem tình trạng phòng trống trong thời gian lưu trú.

Trước khi đến, khách phải hoàn thành thủ tục đăng ký trực tuyến với nơi lưu trú qua liên kết an toàn. Khách sẽ nhận được email có hướng dẫn nhận phòng 2 tuần trước khi đến. Nhân viên tiếp tân sẽ đón tiếp khi khách đến nơi lưu trú. Thông tin do nơi lưu trú cung cấp có thể được dịch bằng công cụ dịch tự động.

Hotel only accepts guests with minimum age of 21

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
Từ 16:00
Giờ trả phòng:
Trước 12:00
Hotel policy is not yet available.

Thông tin chung

Tiện ích chung
Hồ bơi, Nhà hàng, Lễ tân 24h, Chỗ đậu xe, WiFi, Thang máy
Thời gian nhận/trả phòng
Từ 16:00 - đến 12:00
Có ăn sáng
Có, khách sạn có phòng cung cấp bữa sáng
Số phòng còn trống tai Cascada
100
Số lầu tại Cascada
5
Những tiện nghi khác tại Cascada
Gói cầu hôn lãng mạn, Bồn tắm nước nóng, Hồ bơi ngoài trời, Vườn hoa, Cửa hàng

Câu hỏi thường gặp về Cascada

Những tiện ích tại Cascada?
Những tiện ích tại Cascada bao gồm Hồ bơi, Nhà hàng, Lễ tân 24h, Chỗ đậu xe, WiFi, Thang máy. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Cascada?
Thời gian nhận phòng tại Cascada là từ Từ 16:00 và trả phòng trước Trước 12:00
Cascada có phục vụ ăn sáng không?
Có, Cascada có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn Cascada đạt tiêu chuẩn mấy sao?
Cascada là khách sạn đạt tiêu chuẩn 4.0 sao.
Cascada có bao nhiêu tầng lầu?
Cascada có tổng cộng 5 tầng.
Xem tất cả

Những review khác của du khách về Cascada

9,0
Xuất sắc
Từ 2 đánh giá
Vệ sinh

10,0

Tiện nghi phòng

10,0

Dịch vụ và Tiện ích

9,0

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Cascada

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Jenifer
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Cozy rooms, wonderful neighborhood, customer service was great, spa was divine, Alberta St Coffee Shop was AMAZING (Will went above and beyond for us), lots of walkable shops and delicious food nearby. We will absolutely be back.
Joseph
icon-Kinh doanh và Giải trí Kỳ nghỉ gia đình
Kinh doanh và Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

great
Claire
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Misleading room description on Expedia. Daily $70 fee that covers nothing that any other hotel doesn’t give you free. $50 extra if you want to use their thermal baths etc… Charged the “destination fee” after we had left the property along with a Kombucha that was never used. They probably get fake room charges by on some people all the time. Check your bill!
Đọc thêm
Verified traveler
10,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

Blown away. Awesome place and the thermal pools are world class.
Isabelle
6,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

I'd been to the thermal springs many times and was looking forward to a one-night staycation. Upon checking in, I found that my keycard and wristband didn't work. I had to go to the front desk, where they said they'd fixed them. Up to the 4th floor; still didn't work. I called for help and was helped promptly. This wasn't a huge deal to me, but they said this was a common problem, so that should probably be solved. The room itself was very nice and clean, though I found the bed/pillows exceptionally firm and the sheets a bit scratchy. Everything still felt high-quality, though. The real issue with this hotel is the food, or lack thereof. I didn't realize Terra Mae was closed on Sundays, which is their ONLY restaurant right now. As in, if Terra Mae isn't open, you will not be getting fed (besides grab and go options in the coffee shop). No room service, nothing, which I found shocking for the price tag. Furthermore, the steam room was broken. Not a huge deal again, but these things add up. I left feeling all right about the experience but somewhat disappointed. $400 a night is a huge price tag without perks like room service, and even the thermal springs costs paying guests. I think Casada could use some temporary fixes until the food situation is figured out, which it sounds like they're working on. Maybe waived thermal springs fees for all paying guests or a gift card to the restaurant. Something to justify the cost of basically just a room.
Đọc thêm
Cormac
icon-Kinh doanh và Giải trí PET
Kinh doanh và Giải trí PET
10,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

Absolutely loved my stay at the Cascade Hotel! The neighborhood location is perfect—walkable, vibrant, and gives you a true Portland experience. The hotel itself is top-notch, with 5-star amenities and a staff that goes above and beyond to make you feel welcome. One of the absolute highlights was the thermal springs—an unforgettable experience and a must-visit for anyone staying here. I’ll definitely be back!
Đọc thêm
Anne
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

An impeccably clean modern hotel with accommodating staff and a welcome lack of kids (no one under 21 is allowed in the spa area, and since the spa is the main attraction of the hotel, families with children probably wouldn't choose this place first). The hotel advertises thermal "springs" but the water is regular city water heated below the pool area and pumped into various soaking/swimming pools. Chemicals are added to the pools, resulting in a discernible smell. The limitation on the number of guests in the spa/pool area at any given time is a real plus; the area was never crowded, and the "silence" policy created a serene atmosphere. At $100 for three hours of access which even hotel guests must pay, the price seems high to me. There is also a sizable resort "amenity" fee on top of the pay-to-soak spa policy; it is unclear what, if any, additional amenities are offered for that fee. The rooms are clean, uncluttered, and furnished in an eco-Ikea aesthetic with materials that look a lot like particleboard. I did appreciate the fridge, sink, and mini-kitchen, which allowed us to heat up simple meals in the room. And the fact that the room had a washer/dryer was really nice. The price to value ratio was not compelling for me, but I do want to thank the amazing staff who were uniformly kind, helpful, and authentically friendly.
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Danielle
icon-Công tác
Công tác
10,0
/10
Đánh giá cách đây 25 tuần

Hotels.com verified review

My only thing suggestion is room service. It would have been so nice to have some options for food with the kids. Or to be able to send up a pot of coffee in the morning.
Robert
10,0
/10
Đánh giá cách đây 32 tuần

Hotels.com verified review

Wonderful relaxing hotel. First rate facility. Everything new and clean. Staff was very friendly and remembered our names and travel plans. Welcomed back every night by staff on duty. The smell when you walked into the door made you feel like it was a place you wanted to be.
Daniyela
icon-Công tác cùng Bạn đời
Công tác cùng Bạn đời
8,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

Beautiful property but very over priced for what they offer , also no parking !! The thermal spa should be included in your room stay and no reservations should be required ! Breakfast / lunch would be nice to have !! Would I go again ? No
Morlan
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

I had a great time there the room was good did have trouble with casting with my phone in one of the TV’s and was buffering in and out while casting. The spa was great loved the atmosphere in there.
Joanna
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

Based on how Cascada is described on Expedia’s listing, it says “Indoor private mineral hot springs (Japanese-style onsen)” “ Pool access available from 7:00 AM to 9:00 PM” and “Hot springs access available from 7:00 AM to 9:00 PM”. This left us with the impression that it was a semi all-inclusive experience but that is far from the truth. The hotel is expensive and when you book, you are told there is a “resort fee” - ours was $162 after tax. The day we were set to arrive, I get a text saying we need to book services including the Thermal Springs. I click in and it says there is a fee ($100 for 2 people) and a 3 hour limit. Huh? That’s not how it’s described on Expedia’s website. We get to the hotel and are told that they’ve “had problems” with Expedia but that there is in fact a charge to access the Thermal Springs but all their classes are included. Weird, very off putting and misleading. Also, what is the “resort fee” for? Overall, the rooms are nice, new, have an eco focus and are clean but small. My spouse and I agreed the beds were very firm, we didn’t sleep comfortably. We really enjoyed the Thermal Springs and highly recommend it but would stay somewhere else. Lots of potential to this hotel but poor and confusing execution.
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Cara
10,0
/10
Đánh giá cách đây 36 tuần

Hotels.com verified review

I believe the hotel had only been open a few weeks when we visited. Parts of it are still under construction and should only make the experience more interesting once it's completed. We stayed in the top floor of a loft suite. The room had a lot of "wow" factors I enjoyed like the motorized curtains and high ceilings. I felt like an old lady on the spiral staircase, as my knee hurt in the tight twisting body movements, moving up the stairs. My husband mentioned his pillow was horribly stiff. The front desk staff informed us, the complaint was warranted as they only stuff pillows with natural materials which is a decision they are reconsidering. But overall the room was excellent. The thermal pools, tubs, sauna etc were outstanding. The one important safety issue they should address is the slippery floors which could use some rubber matting. If you really want to impress your guests who pay a hefty room charge, offer the Thermal pools for free/ or a nominal fee like $25 but charging $50-100 for a hotel guest seems high considering we paid $500/night for the hotel.
Đọc thêm
Joseph
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 38 tuần

Expedia Group verified review

Beautiful, peaceful space. High-end and pleasant without being gaudy. Felt nice to be there, but the main attraction is the Thermal Spa which is a must. Felt like a high-end asian-style bath. This was a pleasant trip!
Jorge
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 39 tuần

Expedia Group verified review

Verry relaxing
Natalie
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 39 tuần

Expedia Group verified review

Staying at Cascada is a wellness focused experience that helps you escape from your daily stress and focus on yourself and or your partner and become centered and rejuvenated in beautiful surroundings of plants, Zen coloring, calming aromatherapy and materials in the smallest of details.
Claudine
icon-Giải trí
Giải trí
10,0
/10
Đánh giá cách đây 39 tuần

Expedia Group verified review

comfortable, clean and cool place to stay and chill. Thermal pools are relaxing but I wish they will post what minerals are used in the mineral pool and the benefits it provides. Located right in the middle of a highly residential area along Alberta arts district street. Friendly neighborhood.
Arleth
10,0
/10
Đánh giá cách đây 42 tuần

Expedia Group verified review

Amazing place!
Selin
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 49 tuần

Expedia Group verified review

Our stay at Cascada Hotel was fantastic. While the hotel is still under construction, the noise was minimal and didn’t impact our experience. Check-in could be improved with staff assistance for luggage, as we had to use a cart ourselves. The wristband entry system for rooms was a bit tricky, and I prefer key cards. The spa experience was amazing, though clearer information about services would be helpful, either online or at check-in. Providing guests with this info in advance would make the experience smoother. The main pool bar was closed, but water and tea were available. The ambiance was everything here. More than two towels at the spa would also be a nice touch. We appreciated the pet-friendly atmosphere, but offering pet bowls, a bed, and treats would enhance the experience, as many pet-friendly hotels do. Although we didn’t get to try the restaurant (due to our dog), the menu and decor looked wonderful. Room service would have been a great option, but we know it’s coming soon. The area around the hotel had plenty of great options. The room was amazing, with standout lighting and design details. However extra kitchen towels, and cutlery for the kitchenette would be a helpful addition. The pillows were a bit firm for our liking.
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9,0
Xuất sắc
Từ 2 đánh giá
Vệ sinh

10,0

Tiện nghi phòng

10,0

Dịch vụ và Tiện ích

9,0

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Đánh giá của du khách Cascada

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Jenifer
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Cozy rooms, wonderful neighborhood, customer service was great, spa was divine, Alberta St Coffee Shop was AMAZING (Will went above and beyond for us), lots of walkable shops and delicious food nearby. We will absolutely be back.
Joseph
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Kinh doanh và Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

great
Claire
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Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Misleading room description on Expedia. Daily $70 fee that covers nothing that any other hotel doesn’t give you free. $50 extra if you want to use their thermal baths etc… Charged the “destination fee” after we had left the property along with a Kombucha that was never used. They probably get fake room charges by on some people all the time. Check your bill!
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Verified traveler
10,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

Blown away. Awesome place and the thermal pools are world class.
Isabelle
6,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

I'd been to the thermal springs many times and was looking forward to a one-night staycation. Upon checking in, I found that my keycard and wristband didn't work. I had to go to the front desk, where they said they'd fixed them. Up to the 4th floor; still didn't work. I called for help and was helped promptly. This wasn't a huge deal to me, but they said this was a common problem, so that should probably be solved. The room itself was very nice and clean, though I found the bed/pillows exceptionally firm and the sheets a bit scratchy. Everything still felt high-quality, though. The real issue with this hotel is the food, or lack thereof. I didn't realize Terra Mae was closed on Sundays, which is their ONLY restaurant right now. As in, if Terra Mae isn't open, you will not be getting fed (besides grab and go options in the coffee shop). No room service, nothing, which I found shocking for the price tag. Furthermore, the steam room was broken. Not a huge deal again, but these things add up. I left feeling all right about the experience but somewhat disappointed. $400 a night is a huge price tag without perks like room service, and even the thermal springs costs paying guests. I think Casada could use some temporary fixes until the food situation is figured out, which it sounds like they're working on. Maybe waived thermal springs fees for all paying guests or a gift card to the restaurant. Something to justify the cost of basically just a room.
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Cormac
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Kinh doanh và Giải trí PET
10,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

Absolutely loved my stay at the Cascade Hotel! The neighborhood location is perfect—walkable, vibrant, and gives you a true Portland experience. The hotel itself is top-notch, with 5-star amenities and a staff that goes above and beyond to make you feel welcome. One of the absolute highlights was the thermal springs—an unforgettable experience and a must-visit for anyone staying here. I’ll definitely be back!
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Anne
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Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

An impeccably clean modern hotel with accommodating staff and a welcome lack of kids (no one under 21 is allowed in the spa area, and since the spa is the main attraction of the hotel, families with children probably wouldn't choose this place first). The hotel advertises thermal "springs" but the water is regular city water heated below the pool area and pumped into various soaking/swimming pools. Chemicals are added to the pools, resulting in a discernible smell. The limitation on the number of guests in the spa/pool area at any given time is a real plus; the area was never crowded, and the "silence" policy created a serene atmosphere. At $100 for three hours of access which even hotel guests must pay, the price seems high to me. There is also a sizable resort "amenity" fee on top of the pay-to-soak spa policy; it is unclear what, if any, additional amenities are offered for that fee. The rooms are clean, uncluttered, and furnished in an eco-Ikea aesthetic with materials that look a lot like particleboard. I did appreciate the fridge, sink, and mini-kitchen, which allowed us to heat up simple meals in the room. And the fact that the room had a washer/dryer was really nice. The price to value ratio was not compelling for me, but I do want to thank the amazing staff who were uniformly kind, helpful, and authentically friendly.
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Danielle
icon-Công tác
Công tác
10,0
/10
Đánh giá cách đây 25 tuần

Hotels.com verified review

My only thing suggestion is room service. It would have been so nice to have some options for food with the kids. Or to be able to send up a pot of coffee in the morning.
Robert
10,0
/10
Đánh giá cách đây 32 tuần

Hotels.com verified review

Wonderful relaxing hotel. First rate facility. Everything new and clean. Staff was very friendly and remembered our names and travel plans. Welcomed back every night by staff on duty. The smell when you walked into the door made you feel like it was a place you wanted to be.
Daniyela
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Công tác cùng Bạn đời
8,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

Beautiful property but very over priced for what they offer , also no parking !! The thermal spa should be included in your room stay and no reservations should be required ! Breakfast / lunch would be nice to have !! Would I go again ? No
Morlan
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Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

I had a great time there the room was good did have trouble with casting with my phone in one of the TV’s and was buffering in and out while casting. The spa was great loved the atmosphere in there.
Joanna
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Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

Based on how Cascada is described on Expedia’s listing, it says “Indoor private mineral hot springs (Japanese-style onsen)” “ Pool access available from 7:00 AM to 9:00 PM” and “Hot springs access available from 7:00 AM to 9:00 PM”. This left us with the impression that it was a semi all-inclusive experience but that is far from the truth. The hotel is expensive and when you book, you are told there is a “resort fee” - ours was $162 after tax. The day we were set to arrive, I get a text saying we need to book services including the Thermal Springs. I click in and it says there is a fee ($100 for 2 people) and a 3 hour limit. Huh? That’s not how it’s described on Expedia’s website. We get to the hotel and are told that they’ve “had problems” with Expedia but that there is in fact a charge to access the Thermal Springs but all their classes are included. Weird, very off putting and misleading. Also, what is the “resort fee” for? Overall, the rooms are nice, new, have an eco focus and are clean but small. My spouse and I agreed the beds were very firm, we didn’t sleep comfortably. We really enjoyed the Thermal Springs and highly recommend it but would stay somewhere else. Lots of potential to this hotel but poor and confusing execution.
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Cara
10,0
/10
Đánh giá cách đây 36 tuần

Hotels.com verified review

I believe the hotel had only been open a few weeks when we visited. Parts of it are still under construction and should only make the experience more interesting once it's completed. We stayed in the top floor of a loft suite. The room had a lot of "wow" factors I enjoyed like the motorized curtains and high ceilings. I felt like an old lady on the spiral staircase, as my knee hurt in the tight twisting body movements, moving up the stairs. My husband mentioned his pillow was horribly stiff. The front desk staff informed us, the complaint was warranted as they only stuff pillows with natural materials which is a decision they are reconsidering. But overall the room was excellent. The thermal pools, tubs, sauna etc were outstanding. The one important safety issue they should address is the slippery floors which could use some rubber matting. If you really want to impress your guests who pay a hefty room charge, offer the Thermal pools for free/ or a nominal fee like $25 but charging $50-100 for a hotel guest seems high considering we paid $500/night for the hotel.
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Joseph
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10,0
/10
Đánh giá cách đây 38 tuần

Expedia Group verified review

Beautiful, peaceful space. High-end and pleasant without being gaudy. Felt nice to be there, but the main attraction is the Thermal Spa which is a must. Felt like a high-end asian-style bath. This was a pleasant trip!
Jorge
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Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 39 tuần

Expedia Group verified review

Verry relaxing
Natalie
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Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 39 tuần

Expedia Group verified review

Staying at Cascada is a wellness focused experience that helps you escape from your daily stress and focus on yourself and or your partner and become centered and rejuvenated in beautiful surroundings of plants, Zen coloring, calming aromatherapy and materials in the smallest of details.
Claudine
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Giải trí
10,0
/10
Đánh giá cách đây 39 tuần

Expedia Group verified review

comfortable, clean and cool place to stay and chill. Thermal pools are relaxing but I wish they will post what minerals are used in the mineral pool and the benefits it provides. Located right in the middle of a highly residential area along Alberta arts district street. Friendly neighborhood.
Arleth
10,0
/10
Đánh giá cách đây 42 tuần

Expedia Group verified review

Amazing place!
Selin
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Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 49 tuần

Expedia Group verified review

Our stay at Cascada Hotel was fantastic. While the hotel is still under construction, the noise was minimal and didn’t impact our experience. Check-in could be improved with staff assistance for luggage, as we had to use a cart ourselves. The wristband entry system for rooms was a bit tricky, and I prefer key cards. The spa experience was amazing, though clearer information about services would be helpful, either online or at check-in. Providing guests with this info in advance would make the experience smoother. The main pool bar was closed, but water and tea were available. The ambiance was everything here. More than two towels at the spa would also be a nice touch. We appreciated the pet-friendly atmosphere, but offering pet bowls, a bed, and treats would enhance the experience, as many pet-friendly hotels do. Although we didn’t get to try the restaurant (due to our dog), the menu and decor looked wonderful. Room service would have been a great option, but we know it’s coming soon. The area around the hotel had plenty of great options. The room was amazing, with standout lighting and design details. However extra kitchen towels, and cutlery for the kitchenette would be a helpful addition. The pillows were a bit firm for our liking.
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Số lượng đánh giá trên mỗi trang
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40