Comfort Suites Sumter

I have stayed in this place on three separate occasions going back to 2008. This trip was a three night stay. Over the years it has declined from what it use to be but is still better then some of the other options in town. The location of this place is its main selling point. The fact it has an indoor pool was nice for the kid. I would suggest adding a kids play activity center like they have at McDonald's. For me personally the biggest draw back was the internet kept dropping of while streaming a video and it will be the main reason I will pick another place when I need to stay in a hotel in Sumter. A positive is the room service was excellent.

Did not care for this hotel.Run down and out dated. Rooms smelled. Me and my mom were actually scared to go out at night due to the people hanging out around the hotel.

When we arrived, the door to our room was propped open… that is a major security concern arriving late at night. The staff member at the front desk went in to ensure it was not occupied, but we did not appreciate the worry. Then, we found the fridge REEKING of spoiled milk. We were depending on a fridge so we had to fill our cooler with ice instead. Breakfast was disappointing- missing basic staples like oatmeal. The room was fine but clearly in need of updates. The saving grace of our stay was that the rooms were quiet and the staff at the desk were friendly.

I had to leave a day before my checkout, I was still charged the full amount and staff is not responding to my contact. I was promised it was not going to be an issue during checkout too. Truly upsetting!

It was very clean and the staff was very helpful and friendly

The cleaning staff was so kind and helpful!!

Stayed here many times and never any issues. Check in was quick and easy, rooms are clean and staff was very nice and helpful. In a great location, close to all the restaurants and shopping.

As a guest I wasn't able to use the restroom in the lobby area, being a female traveling from Florida paid for a room and was told I could use the mens room is ridiculous and unheard of. My husband and I paid for the room it was so hideous we didnt even stay in the room we check out and went elsewhere in the pouring rain.

The toilet wasn't flush all the way. Just awful

Nice, friendly staff and environment.

It was ok

In a nice location with plenty of options for food and shopping close by. The hotel was pretty clean for the most part, I did find a bit of staining on the comforter but the front staff would’ve had no problem replacing it if I asked, I usually bring my own. They had light breakfast options and coffee in the morning which were decent but there were other options in the area. Front staff was approachable and helpful.

Very Nice.

Pool was nice. Breakfast was ok. Room was plenty spacious. Great place for taking your family.

The pictures are false the rooms looks nothing like the pictures my daughter found roaches around coffee pot in room shower head was rusty room smell stale carpets dirty light fixtures broken..bed linen had black spots on it

Older rooms needs updating.

The hotel is old and tired. The wifi is terrible.

Enjoyed my stay. Definitely will be back

Hotel needs updating badly.

The area outside of the hotel was very well kept. There’s a lot of dining options within walking distance. The hotel itself is extremely outdated. It needs a modern update. The breakfast options were god awful. Good things there’s an iHop across the street. The rooms were not fully cleaned. As a maintenance man myself I found 9 issues in the room. The rooms have a 1990’s type of feel.