DoubleTree by Hilton Hotel Houston - Greenway Plaza

Very nice property we had a beautiful view staff was friendly. Everything was nice and clean

Needs to be remodeled. Not as nice as many other hotels of this chain where I’ve stayed before.

Friendly staff, clean and comfortable rooms, and conveniently located. Having a full Starbucks in the lobby was a major plus. Wifi was spotty and the tv frequently lost its signal. Parking was a challenge. The area in front of the entrance was crammed with cars from the valet making it difficult to get to the entry to the parking garage. The parking garage itself has a very funky and confusing layout.

I love staying at the doubletree for the cookies. I checked in, they say we don’t have any cookies. Check back in the morning, you’ll be good. I come back in the morning, no cookies. Come back at 2pm, no cookies. I feel like you’re not delivering the double tree standard if you’re not even giving people the signature cookie. So it’s a 1 star for me

Todo bien

It was very good, However I was giving given a room with connecting door, which makes me feel insecure. I didn’t have the time or the energy to go back downstairs and ask for a regular room. All else was very good other than the TV not working in the morning, but engineering came over and got some channels to work. It may have been due to a storm occurring overnight.

It was overall a great stay although I got a different room than what I reserved. The staff was pleasant enough that it didn't even matter.

The layout of this hotel is strange due to the parking situation (if you self-park, you have to go up to sets of old escalators to the lobby) but it is close to large office buildings so I get that. I was checking in at the same time as a large school group so it was a bit chaotic but I got the keys to the first room. When I opened the door, I was met with the smell of either strong mold or pot...either way, it was disgusting so I went back to the lobby for a new room. No problem, was given a different room that thankfully, did not have the smell. Pros: Staff was friendly, the free water and cookie, the room was spacious and even with the huge number of school groups, quiet. Although the room was very dusty, it seemed otherwise clean. Cons: VERY dingy...needs serious updating. Peeling paint, stained floors and furniture. Almost everything was outdated. Kind of depressing really. Also, expensive parking ($30 per day per vehicle).

Great hotel! I wish I knew when I got there, if you take the escalator downstairs, there is another area with a food court and hair salons if needed. Amazing!

Lobby is very nice. Food available to order but not we didn’t eat anything there. Beds were comfortable. Loved the shower, great spray-soft and full. Wish there was more than one microwave for the entire hotel.

Everything was so nice

Muy bueno y limpio lo que no me gustó fue en el desayuno no tienen personal mi esposo y yo nos servimos el desayuno pedimos café pero terminamos de desayunar y nunca nos llevaron el café avía mucha gente y solo dos personas atendían en restaurante no avía quien recogiera las mesas

Beautiful hotel. Great location!

Everything Great !!’

Everything was nice

I loved my stay. Very convenient area.

We had so many issues with management not coming through on their promises with our group rates for parking, and the room block for our event never showed up for us. We didn't have any hot water and had to take cold showers. The AC was FREEZING on Friday and Saturday, then the AC broke on Sunday and we didn't have any AC for our event... we were sooo hot. We were told it was off for "scheduled maintenance". And for more excitement, Friday night the fire alarm went off and we had to evacuate, and two of our members were locked in the stairwell for hours. Not good had there been an acutal fire. The BEST part was the waitress in the dining room, Maria, who was AMAZING!!!

3rd floor room wasn’t nice and felt damp

Stayed was great, friendly staff, property well taken care of it.

It was lovely staying there for me and my