DoubleTree by Hilton Los Angeles - Rosemead

I enjoyed the stay, I will be coming back soon

Heater didnt work and shower didn’t stop dripping

I booked a king-size bed room on March 12, but when I checked in, I was given a twin-bed room, which could not be changed. The soundproofing was very poor. It was raining outside, and I had to walk around the front desk and get wet in the rain to the entrance on the other side.

Another great stay at this hotel. Staff was accommodating and we appreciate them putting us in the area we requested

Staff was wonderful! Room was clean and quiet. Shopping mall was right across the street and there were many restaurants nearby. Only slight criticism - hotel restaurant had a limited menu and music was a bit too loud to easily hold a conversation. Overall it was a great experience and we would definitely stay there again.

Very friendly staff, clean rooms.

Room temperature was difficult to set for comfort during sleep. Too warm without running a/c.

Bad experience

Just a great place to stay. Nice restuarant, nice bar area, easy access, roomy, great people. Would definitely stay here again.

Billy and Madison at the front desk were very helpful and sweet. Irma from housekeeping is a very hard worker and took care of our complaint immediately. Hotel is a bit dated and can tell guests have not taken care of it. But the room was spacious and the bathroom felt big with lots of countertop space. This and the staff made me our stay worth it.

We had to keep asking for towels and wash clothes. We only got 1 at a time. Shampoo, body wash and conditioner bottles empty. Feels like they weren't prepared to have someone stay in the room.

There were cob webs on the recessed lights and spiders hanging off.....it didn't look like anyone dusted those lights. The outdoor parking area was quite far from the actual hotel rooms, so I didn't feel very safe walking from my car to the hotel. Overall, I just didn't feel very comfortable.

Convenient, right off the freeway.

I booked an accessible room. I asked for a ground floor room, close to the front desk with a bathtub. They gave me a room on the 4th floor that was literally the very last room through many corridors that ended up in a completely different wing from where I checked in. Terrible!

The stay was just okay. If your looking for a place to stay and no one bother you then come here. My only complaint was the dinner at the hotel restaurant the gentle man was too busy flirting with the lady at the bar instead of taking orders or refilling drinks.

Staff is amazing as well as general manager Marcelo, will be staying here every time I come back to Rosemead

This property was in a much better area than I thought it was going to be. Despite it being close to a freeway and across the street from a large mall it was very quiet and very green. Traffic was minimal around the property and I took a long walk around the area and it felt safe.

#1 most important thing to know is I saw a cockroach. This is not a nice, clean hotel. It looks OK when you walk in the lobby, but the first room they gave me smelled badly. The smell was chemical spray smell. I asked for a new room, and they gave me one. The girl at the desk mentioned the room needed to be sprayed again to her co-worker. I said the spray smell is the bad smell. The new room was a little less smelly, but I opened the window. The window screen was popped out. There were a lot of scuff marks and wear and tear on the room. The floor was not vacuumed. The soda machine took $7.50 from my credit card, and no soda came out. I went to the desk to talk w them about it. The guy in front of me in line was complaining about the toilet in his room running nonstop. He was super upset. The shlubby-looking desk guy was not willing to give the guy any concessions. I did get my problem resolved with the soda machine. They gave me two Cokes amd the girl who helped me was nice. I wouldn't recommend this hotel though or stay in it ever again.

do not recommend

We went for a wedding and enjoyed staying on site.