DoubleTree by Hilton Hotel Portland

It was good

room was very clean and tidy on arrival. very comfortable beds.front desk and multnomah grille staff were friendly and attentive. only complaint was the lack of a fridge and microwave in the room (this was a first) and breakfast wasn't included with the hotel room.

Clean

This is our second year using Double Tree by Hilton for our Con destination. The staff is remarkably friendly and helpful which drew us back again this year. This is my number one place to stay when I am in Portland.

I liked the central location. The property was clean and the staff were friendly. The breakfast buffet was great and a good deal! The price of the stay can’t be beat!

They could not clean our room and we got an attitude when we asked why our room was not clean. We paid full price but did receive the benefit of a hotel vacation with someone to clean our, make bed, etc., should've stayed home. Someone also backed into my car when we were checking in and unloading the luggage. I asked for the video for which I never received a response.

The staff at the hotel were beyond friendly, & nice. Especially the cleaning staff. Big thank you to them. Reception always had good intentions & tried their best but didn’t always follow through. I believe they were short staffed & overwhelmed as the hotel likely fully booked. Our shower/tub wouldn’t drain-we showered basically in a shallow pool, I let them know so the next guest wouldn’t deal w/ it- the Manager waived one night. Which was appreciated. Also the bathroom fan and thermostat were not working. And temps with 39 degrees Celsius (triple digits in F) & the evening front staff apologized and he was going to send someone up to check on it & that never happened-unfortunately. The brunch/breakfast was chaos, staff were trying their best and very accommodating but there was no food, no white bread for toast and bowls, plates, syrup etc and I ordered some items off the menu and it took an extra long time and was only an extra egg and cottage cheese and fruit. But the staff made all of the chaos and lack of food less frustrating. The pool needed to be looked after since it was heavily used due to the hot temperatures and used towels were left on tables and the pool needed a skimming to remove bugs. But the pool was a nice addition. Nicely located close to the metro-you can easily cross the River to the district by the boardwalk & yummy restaurants & cafes. Overall the rooms were large (2Q), clean, they need fridges, it’s a good place to stay. & yummy cookies!

Amazing place. Clean and family friendly. Definitely will be staying here again.

Great service. Clean rooms. Parking was a little awkward but I checked in when there was a large wedding reception downstairs.

The hotel itself is nice and clean, but the audacity to charge 29USD/day for parking in addition to regular fees is quite something. Thankfully they at least they gave us a cookie after screwing us over.

the only negative things i have to say is mainly the issue we had was that we couldn’t figure out how to turn the shower head on. it might have just been user error but out of my party of 5 nobody could figure it out lol! and then the fact that parking is $29 a night when we already paid almost $300 for one night you would think parking would be included. other than that the place was amazing. super clean and beautiful! i loved the glass elevators going to the room and the balcony had an amazing view of the city!

I loved the room and the cleanliness!

We were waiting for our room for 3 hours even I booked and paid in full 5 month in advance. Front desk staff was rude and unprofessional. In our upgraded balcony room was no refrigerator, broken nightstand lights, no sound protection, and dirty fountain from the sink every time we used the shower

Room smelled like smoke and it said non-smoker. I have asthma and could not breath. Bathroom did not have body wasg- I asked the careline - and they brought me mouth wash instead of body wash. You gotta pay for parking which is 30USD. Gym was not maintained and and the hotel stunk

Quiet , balcony view, safe when entering and or leaving hotel

Front desk was taking too long to answer phone calls but the janitorial staff are very accommodating and nice.

We had a good stay. Staff was helpful and courteous.

The sealing has a lot of stains. Poor service

Really liked the service. Love the classic doubtree cookie, which was a cherry on top for me

Don't stay here. We arrived at 5pm (an hour after check in) just to find out our room was still not ready and about five other groups were also waiting on their room! The front desk people weren't the nicest, didn't explain anything to us (how parking worked, not welcoming at all, etc.). And the room didnt have a refrigerator! I definitely wouldn't stay here again.