ECHO Suites Extended Stay by Wyndham Dallas Plano/Frisco

Cleanest

Beds are comfortable and pillows. I enjoyed my stay at this extended stay. Very clean. I stayed here with my family.

I love the front desk staff: Tembete, Martha, Aniyah, Yooud-apologies for misspelling your name🎈 Lovely folks 😎

Great place

The check in process was good, but the room has bugs and insects

Unresponsive housekeeping requests, was ignored for 2 months as a long term stay guest.

Requests for housekeeping is ignored.

For long term stays, beware- they don’t clean your room even if you stay more than 2 weeks. I read the cleaning policy and they are supposed to clean every 2 weeks. I’ve renewed my stay for 2+ months now, each stay averaging at least 14-18 days. I’ve requested cleaning each rebook and they do not clean. I am still a hotel guest but not treated as one. If you are booking longer than 2 weeks, be prepared to deal with promises and no-shows for room cleaning requests.

Cleaning staff is very slow and non- responsive.

The outside of the room stank all 4 days that we were there

Pleasant staff. Hallway to my room had trash bags and trash in the hallway for two days. Unclean environment.

The staff were nice. The room television and remote had issues and the property should have more available in house items for guest. There was coffee but no creamer, shampoo but no conditioner. I would suggest adding an ice machine as well as

I was born and raised in Frisco. I came back for our 25th high school reunion and thought this place was a steal for the price and pictures I saw online. After staying for a week, I realized why. There was black mold in my AC unit, the night time desk girl would go out and lock the front doors to smoke a cigarette in her car, knowing we were outside and couldn’t get back in. Half the dryers work and half don’t, so when it takes your money, you’re just out of luck. The location is away from everything! Spend the extra $20-$40 to stay IN Frisco/Plano. This place is absolutely awful and caters to the homeless.

Accommodating staff, Clean property, tricky location but otherwise very good pricing for a nice room with all amenities needed for a simple trip…

The property was very clean

The bed was so uncomfortable. Squeaking

All good

The hotel is new - therefore, it still is very clean. This is a hotel where people will be living, hence the “extended stay” part of the name. If you don’t understand who/what people “live” at economically priced hotels, move on. Also there will be no frills here. The kitchen does not provide any utensils, cookware, etc but you get a full sized fridge, sink, dishwasher, cooktop and some cabinets. The AC works, but it will not keep up efficiently. Example.. if you set it to 70.. prepare for it to get to 74 or so before it kicks back on. Minor in my opinion. First room I got, the AC didn’t work, they switched my room and it was no problem. There is no maid service.. without an additional fee. Housekeeping comes every 14 days if I read the fine print AT the hotel/remember it correctly. Just fyi. Don’t bet on using the workout room. There was some teenager using it as his personal tiktok studio when we were there… allllll day long. He’ll likely still be there when you go. Cops were at the hotel at least 2x during my 5 day stay. Nothing big that I saw, probably your typical noise complaint, move subjects on, etc kind of calls. All together.. for the price… cheap stay, staff doesn’t seem all that attentive, probably some drug activity (more than just weed) - however, none of it concerned me and it wasn’t near where my room was, so it was fine. I write this so you have a clear picture of where you’re staying.

Excellent stay

Nice and clean , good front desk