Econo Lodge Inn & Suites Horn Lake - Southhaven

Roaches in the room. The area was quiet room was clean great safe.

Everything was well except they had a few roaches. They need to call cooks or some other pest control company

Great app

The service was amazing. But the covers had cigarette burns on them, the mini fridge was dirty , the towels smelled really bad, the bath was super dirty, neighbors had really loud music until 4am and it says no smoking but there was a very heavy smell of weed. I wouldn’t call it family friendly and definitely won’t stay again and won’t recommend for family with small children.

It was nice for the price and since it was the only available room in the area it served my needs just fine. I was pleasantly surprised given the price and area.

Convenient location. Easy access to restaurants.

Everything was perfect! I enjoyed my stay my room and service was 100 percent excellent. Thanks I will be back again

It actually has a set up as if you're in a studio apartment. The renovations are impressive minus the sofa.

Everything was good. I just wish they had at least brought us clean towels and empty the trash every day and have 4 pillowson the bed instead of 3. Other than that Everything was good.

Very nice

Very courteous and helpful staff

First off I stood there for 10 min while the front desk worker was on the phone with another customer and didnt even say hi or let me know that he knew I was there. I handed him my dod id and he said that he needed a real id with an address on it. I said that was a valid id but wouldn't proceed untill I gave him my DL. He told me what room I was in and never told me hot to get to the room. The Room was outdated, dirty and the desk chair was broken. There was hair on the bathroom floor. I didnt even want to take a bath or shower while I was there. Also parking there was not good at all. There were cars not in parking spots. I stayed at many other hotels while on this trip and this was the only hotel that I got up early and left. I cut that day short and lost money out if this whole trip. I had booked a hotel closer to home that I wanted to stay at but because I got up and left I cut that day short and stayed in Dallas. I dont recommend anyone to stay at this hotel. not worth the money not worth the time and its in a decent area but just the hotel is trash

Easy to book, no hassle at all.

Staff was kind. I couldn't be accommodated with a room on bottom floor. Therefore, I had to walk my bags upstairs, while I could barely make it with bad knees and back. The room was nice and clean and housekeeping was always on point. Parking was terrible, twice I had to sit and wait for someone to move. People parked everywhere, spaces were small. All else was 😃.

Nice

Sheets was dirty, light switches was broke and shorting out, couch was filthy. Friends room had msy bathroom and dirty room. Noisy at night, people in and out at all hours. Bed was fairly comfortable but we had to get clean bedding from front desk. They wouldn't being it ro room. Front desk staff was nice. Lobby seemed clean.

Property not up to date. In my room, the A/C wasn’t working and the knob wasn’t present (but later given from another room). There was spot on walls/doors, a hole in the door, bathroom door hardly closes, burn holes in the “comforter”. Definitely needs a complete renovation. On a good note, very convenient and surrounded by plenty of food, shopping and entertainment is close by. Provides smoking room options, also.

Everything was great

Opening around the door. You could see light over top and bottom half of door. Cold air was getting in. 3/8” gap around door

If you like an average stay and don’t care about the place being 5 star then it’s ok to stay the walls really thin like you can hear ppl having sex the air conditioning unit was nasty and the door had water damage but it was an ok stay