Element New York Times Square West

very Bad experience. Lift service worst.

Poor

Great stay in an extremely convenient Manhattan location. Walkable to almost everything. The hotel staff I encountered are courteous and thoughtful, especially those who work at the breakfast. Breakfast options are good and included in room rate (hot and cold options, eggs, fresh fruit, yogurt, oatmeal, bagels, toast, tea/coffee/juice, etc) but the space gets very crowded and hectic, so plan accordingly and arrive early.

The hotel is in a really convenient location. Close to the bus/train station, shops and cafes. It's an easy walk to many sights including Times Square and The Edge. The room was spacious and included a kitchenette. The bed was very comfortable. The breakfast had plenty of choices.The staff were friendly and helpful. The one negative was that 1 of 3 lifts was undergoing maintenance. This caused significant delays at peak times but the hotel had warned guests about the issue. It was very good value for money relative to other hotels in the area.

Locatie top, voor NY begrippen grote kamers met een handig keukentje en heerlijke bedden. Ontbijt beetje eentonig en de lift duurt soms wat lang ( zeker in “spits” tijd ) Al met al prima plek om te verblijven.

洗面所の湯から、いきよいよく濁った湯水が出てきて、シャツを汚して しまいました。シャワー室からも、砂交じりの茶色湯が出てシャワーを使えませんでした。

Elevator sucked !!!

Hotel ottimo, posizione, colazione internazionale abbondante, pulizia e cordialità ed educazione degli addetti alla reception e a gli altri servizi!! STRA CONSIGLIATO!!

Hotel was ok for a place to stay that’s about it. They offer breakfast which is a nice touch seeing as how the elevator was down.

Good location. Included breakfast is good and well-organized although there are many clients. Due to the reparation of one of the elevators in progress, sometimes it was a bit slowly but globally a very good stay in New-York.

Breakfast is good. Especially the kitchen worker they are very helpful, the kitchen staff, John, Arnel, Jeffrey, Eileen and Vince.

Hotel bien placé aux prestations de bon niveau si ce n'est les ascenseurs

En elevedaor dañado, no baños en el lobby, varias habitaciones sin duchas en reparaciones. El manager de la noche muy grosero. Desayuno muy bueno y completo.

nosso quarto era incrivel, andar alto 38 de 40... perto do rooftop que era lindo. Café da manhã era cheio mas muitooo bom e o lugar era muito bom, perto de todos os pontos turísticos importantes e de várias linhas de metrô. gostei muito da estadia.

The staff were polite and wonderful and the location of the hotel was great. The breakfast was varied and very good.

Enjoyed our stay. It’s very convenient and at walking distance to major attractions like Times Square, Empire State Building and The Vessel. Lots of dining options at walking distance. They even kept our luggage safely after checkout since our flight was in the evening so we could go around the city. I recommend Element NewYork to everyone!

Had to walk down 31 flights of stairs 2x in a 3 day trip … bc the elevators were down an so fully packed also employees were using them as a service elevator putting it in lock mode in my 3 day trip i waited a good 45 min for elevators an walked down 31 flights 2x

Excellent location near Times Square, without being too close. Loved the bathroom and the bed, and the kitchenette was a lifesaver. Got a room with a view, which was VERY cool... could see the Empire State Building from our window. Staff was very helpful and chill!

Stanze un po’ piccole ma ben assortite, ottima colazione, servizio ascensori da migliorare

Sem dúvidas eu recomendo pra quem está buscando um excelente custo benefício. Localização muito boa, com fácil acesso à tudo na região da Times Square. Pelo que vi em alguns comentários, imaginei que fosse encontrar vários moradores de rua acampados na porta, o que não foi o caso. Vi eles sim, mas o normal de qualquer grande centro urbano. Não tem nenhuma tx na recepção, somente caução de 250 usd. Café da manhã incluso, com boas opções de pães, bolos, bagel(todos os dias) panqueca, waffle, cookies, rabanada etc (alternadamente). De frios somente queijo e presunto. Café comum e complementos, 3 tipos de sucos, cereais e frutas. Do café estilo americano, linguiça ou hambúrguer, ovos mexidos ou omelete, batata salteada, pepino e tomate. Senti falta de bacon rs. O melhor é que tem grab & go. De segunda a quinta, de 17h as 18:30h servem de cortesia 2 tipos de cerveja(excelentes) e opção de vinho(não experimentei), além de petiscos, como queijos, azeitona, pipoca e pão. Isso eu nunca tinha visto em hotel nenhum kkk O quarto bem limpo, com excelente isolamento acústico, chuveiro forte e quente, cama boa, cozinha completa, utensílios, sem cheiro de mofo, com café, chás e 2 garrafas de água mineral por dia, disponíveis de cortesia. O único contra mesmo ficou por conta do elevador, que de fato é demorado nos horários de pico. O hotel inclusive já informa sobre a situação na chegada. São 3 e somente 2 estão em operação. Eu fiquei no andar 39, mas nenhuma vez utilizei escadas.