Extended Stay America Suites Frederick Westview Dr

No breakfast, just coffee

In all my years of travel, I have NEVER encountered any hotel that is as filthy as this one. Too many disgusting reasons to list here but the room actually smelled of urine!! We brought our things to the room and immediately turned around left. We were so disgusted we didn't even waste anymore time discussing our "stay".A refund of my expense would be all that I am asking for. Here are few more disgusting issues.1) Dirty diapers around the sidewalk outside.2) Not sure who they were but there were two women who clearly were not hotel staff loitering around the front door and lobby smoking cigarettes and cursing on their phones.3) Someone had kicked in the door to the refrigerator) Vending machine wouldn't "vend". Eleveator smeeled of cigarettes.Please, for the sake of fairness, refund my fees, please, and make sure that this hotel is no longer listed on your website!

Front desk can barley speak English has bad attitude and a lot of homeless people staying there for years at a time with bugs

Everything was relatively acceptable or comfortable, except that there are no smoking signs everywhere and our entire floor and room strongly smelled of cigarette smoke. Never coming here again

It is suitable for an extended stay on a budget or if you’re down on your luck (which I am). That being said, it is a great value for the cost. There is a kitchen but the bathrooms give me pause so I use flip flops and clean my own toilet when I stay. The staff are okay . You get what you pay for. For this stay, the front desk person was bold in her unprofessionalism- immediately escalating when I asked to have my room switched since it was directly above where the smokers stand . She went straight to 10 with how she wouldn’t do it because the issue was not inside of the room and couldn’t help that people smoke. See? Get what you pay for. When she finally relented- a smidge short of neck rolling, she put me on the other side of the same pavilion (entrance to the lobby). So instead of being left of the smokers, I am now right. I told her I would be writing a negative review for which she replied, “and, you’ll never stay here again”. She was encouraged to behave this way, promised that nothing would happen to her if she did, and tested the idea. She is a foreign laborer at a 2 star hotel but collectively with the support of other women fighting for women, she took her moment to show me who’s boss. When I complained about the slap in the face second room, she told me I could leave. I advised her not to speak but she did, confirming the threat. I’m recording you. Her demeanor changes. Not so fly now.

My only complaint was breakfast....very littler available. It was much better a few years ago.

Had a great time. Shonda at the front desk was amazing and incredibly helpful!! Thank you

The Front Desk women were very helpful. My room was clean and convenient for entering and exiting the building.

The bathroom shower had no curtain and I didn’t notice till I woke up at 5am to shower for work and couldn’t shower . Had people in the parking lot with a dog till 11pm talking and dog barking .

Great staff! And clean rooms!

Dogs should not be allowed in every room.

Get what u pay for. Nice hotel for the price . A lot of homeless there. Be compassionate. We all need love . The property is exceptionally clean . The management respect all . Just there for a couple of days cause my home was having renovations.

The entire place is poorly designed for access and accessibility. From not really having check in loading area, to the doors, to people sitting under the entrance smoking cigarettes, to an over sized luggage cart to having ridiculously narrow halls that the oversize luggage cart doen not fit or turn in. I can't imagine how bad.it would be to try to get a wheelchair into this place.

Room smell was unbearable

open air drug market. children running around the parking lot unattended all hours of the day and night. paper thin walls, people stampeding around all day and all night. no utensils, plates, bowls, cooking equipment in the kitchenette.

The property is in a nice area with lots of good shops and food. Unfortunately the property itself could use some attention to detail like trash around the building and stairways. The elevator was OOC for part of our stay also. The breakfast is minimal, plan to eat out or bring your own supplies.

The staff were very nice and helpful. The only thing I had a problem with was the bed. It is very, very firm so I didn’t sleep very well. Other than that it was a nice stay.

The hallways stunk like rotten sewage. Room did not stink tho.

I booked this location because of it being pet friendly. When I booked the room through the app, there was no indication or field to specify I was bringing a small dog. Upon arrival the person at the reception desk saw our dog and said we didn't make a booking including our dog. At this point I had already paid. For a few seconds I thought we were going to be told we couldn't stay But we had just paid. Then I was told it was a $25 charge offered to stay with our dog. I feel like this was a huge case of bait and switch. The hotel was full of dogs and I wonder if they were greeted the same way. We would have been glad to leave and find another hotel.

Found a roach in the shower running all over the place that I had to kill. SMH. Would not recommend. Whole place smells not good either smells like body Oder