Extended Stay America Suites Richmond W Broad St Glenside N

The kitchen area could have been cleaner. The appliances were out of date looking as well.

I enjoyed staying here for 7 days before my next destination. It was very quiet and relaxing and I felt like it was home. The front desk staff was very welcoming and kind. I highly recommend this property. Thank you!

Y

This place felt like home thanks to all of u

Good

Not a lot of hot food for breakfast very limited

The bed was extremely uncomfortable, and the shower did not have any safety bars to prevent falling!

Front desk was extremely rude and unprofessional

This hotel was filthy, had to keep socks on during stay and throw them away when leaving. Will not stay here again

Enjoyable stay

This hotel is very poor quality. It smells bad and the service is poor.

I was extremely disappointed with what they call a breakfast. Coffee tastes like hot brown water.

It was clean

People above heavy footed .Stopming around all night.Also daylight savings time change only given 23 hours second day ,should be 1/24 hour price adjustment.

I came into town and stayed at the hotel with my son who goes to school at University of Richmond. The hotel room had a terrible odour, it was very noisy (people yelling at all hours of the day) and on Saturday there were 4 police cars covering the front entrance. When I asked the front desk about what was going on they could not and would not disclose what was going on. I feared for our safety and pushed items in front of the door when we were asleep. I complained numerous times to the front desk and they said they couldn’t do anything about my concerns. I had already prepaid for 3 nights for the hotel Room which was non refundable Otherwise I would have left. I do not recommend this hotel and would Never stay here again.

Average

Extremely comfortable place. Hosting services are perfectly cordial and caregiving. Great quality and site conditions, it offers the chance to have a temporary home on the road when it's needed.

No one was at the front desk. Waited for someone to come for over 30 minutes

The staff is always nice, polite.

The staff are very nice and helpful.... It's always clean....