Fairfield Inn & Suites by Marriott Oskaloosa

The property was well-kept, clean, and modern. I appreciated the fact that the hotel smelled clean, and the floor were also clean. The breakfast had many options, and the area was also well-maintained. Our rooms were super clean and it was also quiet.

We always stay at the Fairfield when we visit Ooskaloosa, in fact we will be back there in one month. We love the new look and feel of the hotel, the cleanliness, the amenities and especially the very helpful and friendly staff! Plus they have free breakfast every morning, what more could you ask for? Five Stars!

Nice and clean

Check in took 30 minutes with no line. Guy at counter had no idea what to do. I received no paperwork or confirmation of the charge. Just here you go! Hotel was clean and comfortable but at this point I’m not sure how it was paid for. Customer service was a 0 out of 10!

Nice place

Very nice I will return

Hotel was very nice and staff was courteous. However, I thought the beds were uncomfortable.

It was amazing. Place is very clean and good and friendly staff.

Friendly staff

Nice

All good.

Great location, very clean and welcoming, staff is friendly and professional.

Nice

Horrible check-in experience. The manager seemed irritable as she had a line of people to check in. When she got to me, I explained that I had 2 reservations, one w/ two rooms, and one with one. She immediately told me I only had two rooms. When I told her I could show her the confirmation, she began yelling at me, telling me she didn’t care what my confirmation said, she only showed two rooms, and she was full. A couple of my family members came over from the lobby to see why she was yelling, and when they questioned why she was yelling at me, she yelled at them, telling them to get out of the hotel, and that we wouldn’t be staying there. None of us raised our voice with her, and this was extremely unprofessional on her part. We asked to speak to the manager, and she yelled that she was the manager. My daughter asked why she was being so rude to us, and I asked why she was being so loud and she yelled again, saying “I’m always loud!” I would have left immediately, but we were there from out of state for a funeral and had no place to stay, because everything was full. My daughter, who was sitting in the lobby, videotaped her yelling from across the room. I was eventually able to calm her down, and she finally must have realized how unprofessional and out of control she had been, because she gave us the two rooms she had us down for, and a small discount on one of them. Two other staff members stood behind her this entire time, saying nothing.

Nice facility. Very clean and the staff was very nice!

Location

One night stop. Everything was great.

Great stay! Definitely will stay again!

Staff friendly and welcoming. They did not know about events in the building I came to attend though. They did not know directions of nearby places which also was not helpful. The breakfasts were good.

New hotel. Very nice staff.