Fairfield Inn & Suites Richmond Midlothian

The front desk staff were very helpful and friendly. We appreciated the fruit water at the front desk as well as the breakfast. The room was comfortable and clean. It could probably use an update on carpet at some point.

great location and great value!

Very nice!

Internet did not work for my room; staff inattentive.

We loved the staff, from the housekeepers to the front desk. Everyone was very nice, helpful and polite. The only issue was the pool being dirty and we couldn’t use it during our stay.

Overall it was a fine stay. A bit disappointed that we didn’t receive housekeeping services despite the relatively high price point. Would stay again if we were in the area, however.

The room and breakfast was very nice. The air conditioner was noisy.

Everything I mentioned! The staff were terrific and we thank them....

The hotel is excellent, the comfort, the kindness, the treatment, the quality of this hotel is one of my favorites.

Great comfortable stay

my cable was out on the first day, So I called front desk they said they would work on finding the problem. Next day I left to go out, came back no cable still i ask for some kind of compensation for having no cable to watch tv.I saw moved to another room. Still no compensation on my bill.Over all 2 star.

One of the best hotel I stayed at. Very quiet, breakfast was good I only wish they had potatoes. Staff was friendly. The fridge didn't work, and the staff replaced it within minutes. Check in and out was great so was parking.

Excellent accommodation. Nice touches like pen and paper(haven't seen that in years. Very friendly staff.

Great place. Very well managed. Excellent staff and help.

It was so tucked away that I missed it at first. But it was a very good experience.

Clean room. Busy area if you go anywhere you will hit multiple tolls. Breakfast was just okay but more of a show than a meal. Parking was easy. Staff was incredible.

Clean

Not greeted by anyone even with lack of people in the lobby. Over ten minutes later I saw the young man in charge sitting in a chair with his feet up relaxing with a coworker. After getting his attention he handed me the keys for room #300. As I collected our luggage my wife called and told me that our “room” was occupied. Turned out the hotel assigned us the wrong room. The room was the best offered and looked like a standard room at any truck stop. Doors didn’t shut, dirty towels, thin walls, and a view of their dumpster seemed to be their best room. In the morning we were awoken by pounding on our door saying maintenance was needed. After explaining we had a noon checkout the guy says “Oh” without even an apology then proceeded to pound on every door on our floor extra loud from his annoyance with us I assume. Much more could be said but bottom line ignore any positive reviews about this place and go anywhere else.

5 star worthy

Second time staying here. Definitely will come back!!