Global Luxury Suites Midtown Atlanta

This place checks all the boxes for a quiet and convenient stay. My only complaint (with 3rd party Global Luxury Suites) is that my door fob didn’t not work therefore I couldn’t leave my apartment because I couldn’t lock it. Thankfully I had my daughter with me whom stayed inside everyday to lock the door behind me. I wasn’t provided a new fob until friday(5 days later). Other than that my stay has been great.

Perfectly located and exactly what I needed for my short trip to Atlanta. Would definitely stay again and recommend.

The lack of preparation from the concierge and management caused me be relocated to an entire different apartment complex 20 mins away from the location I booked due to the mishandling of keys. My reservations keys “were not left with the concierge” which resulted in 5 different phone calls with different people to sort it out. All the while the concierge of Trace Midtown acting clueless. Very sketchy and possibly “scammy” since my flight got delayed and I wasn’t able to make it to check in until around 9pm. Never offered a discounted price or proper accommodation and definitely didn’t feel like the concierge at the front desk was any help.

Property under construction in lobby. No first floor elevator. Concierge did not provide any instructions on how to access unit. Check-in and accessing unit took over half an hour. Construction woke me up with jack hammering. Impossible to navigate with elevators not available. Random stairway doors lock. Found myself trying to access 6ths floor, ended up having to walk all the way down to first floor. Instructions to checkout are to leave keys in apartment. Keys are used to lock doors and access elevators. Just an all around AWFUL experience.

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Nicely decorated 1-bedroom apartment in midtown Atlanta high rise. The building’s lobby was closed and under construction. This made access to the building more difficult. Better communication about the situation would’ve been helpful. Also the property did not provide adequate towels or cleaning products. There was one washcloth, two bath towels, and one mat. Only one sample pack of dishwasher detergent was provided. The location was nice and walkable. Would recommend, but encourage future guests to make sure to check that the unit is better stocked or bring their own towels.

I had the worst experience with Hotels.com, which recommended this global luxury suites property that turned out to be a complete scam. They completely ignored the booking conditions I agreed to with Hotels.com and instead enforced their own rules, which were vastly different. For instance, Hotels.com gave me the option to pay either now or at check-in, and I selected the latter. However, the property demanded my credit card number to charge me 7 days before check-in. After some negotiation, they finally charged my card in full 3 days before check-in and then requested a copy of my credit card, which should have been handled by Hotels.com. When we arrived on the day of check-in, the property claimed there was no room available despite having already charged me. They also insisted that Hotels.com wouldn’t assist us and advised me to dispute the refund directly with the property. This entire experience is completely unacceptable! I strongly urge others to avoid this property and to carefully verify the conditions with Hotels.com before booking.

convenient, clean, good wifi

The actual property and apartment were fine. However, dealing with Global Luxury Sweets was an absolute nightmare.

We had an enjoyable stay

Very clean and quiet. Just enough space

Awesome is an understatement...

Stripped down to basics. There are no extra towels and no extra sheets or blankets other than what is on the bed. Not even a welcoming bottle of water. No answer to calls to front office or emergency after hour phone numbers. Area is nice and walkable. Building and apartment in very good condition but do not expect hotel type accommodations. I will not be staying there if I go back to Atlanta.

My husband and I stayed here for NYE. The location is great.

I like the view from the room and the location

Loved the unit, much more comfortable than staying in a hotel!

Nice view and very clean and neat

Everything was excellent

I don’t recommend this area, it’s dead and nothing is close by. Also the property is good, but the sheets were used and had hair all over.

Everything was excellent