Hampton Inn & Suites Austin @ The University / Capitol

Our stay was great. Staff was awesome.

Outside was under construction but it was still nice

I would stay here again easy with underground parking is a total bonus

It was very clean! Loved that it had fans in the room! We will definitely be staying here again!

Convenient, nice to have I underground secure parking

Excellent location, friendly, courteous, helpful hotel staff. My room is beautiful, clean and neat as a pin.

Great hotel and overall very clean and great proximity to all of our events. Only negative, 1 of the 2 elevators was down.

Alles sehr gut. Gute Lage zum Capitol und DT

Amazing stay love the location and staff

Room was not cleaned 2 days after our stay started even when we specifically requested it.

I enjoyed my stay. The staff is very nice. One thing I loved about this hotel was the parking. Parking is in the basement. Most hotels in downtown are valet only and have to wait to get you car. ( it’s a perk but sometimes you just don’t want to wait ) but that’s just me. Everyone is different. The room was very clean and the views are great. I would definitely stay again.

Na

Excelente hotel

Lovely stay - big suite with kitchenette, desk, sofa, patio. Centrally located for UT, state capitol and downtown. Staff was awesome - Rose, Noah, Olivia and others all made me feel at home. Highly recommend! Thank you!!

It was clean, but several issues: (1) the lighting - the room and especially the bathroom are dark. Poor lighting. (2) our toilet keep running and running. You had to flip the handle hoping that it would stop. Annoying during the night. (3) our television kept reverting to the main menu while we were watching a channel. We weren't using the remote or anything, but it kept reverting to the main menu. Also annooying. The room was large and clean, on the good side.

I had the best customer service experience at this hotel. Vicky, at the front desk, helped me with my check in when I first arrived. She was very kind and helpful. She found me a better deal than the one I had. She was awesome.

Muy buena atención, habitación amplia y limpia, colchon muy cómodo, la única observación es que solo funciona un elevador y es exageradamente lento, pero supongo que eso quedará arreglado cuando se terminen las renovaciones, muy buena ubicación y definitivamente volveré a quedarme ahí cuando vuelva a Austin

It was a great location. Central to the areas we wanted to explore but also quietly tucked away. The only downside was I notified the front desk on our way out for evening activities that our toilet would not flush and needed to be plunged likely. The kind lady at the front desk noted it but when we got back to our room hours later. It still would not flush again. I called down to ask if someone could please drop off a plunger to our room. I advised we let someone know earlier but the situation was still not resolved. She let us know she would try to locate one. She called back to let us know she couldn’t find one and asked if it was useable until the morning. I advised it was not, she let us know that she could relocate us to another room. We agreed to do that. Due to the hour it was for relocation and the hours that had passed where there was no resolution to the problem it was a bit frustrating for us.

The room was huge and well maintained. Best water pressure I’ve ever had at a hotel. Location is close to everything I wanted to do on my trip. The bed was super soft which I don’t love but that’s just a personal preference.

Very friendly and helpful staff, close to State Capitol and University of Texas