Happy Trails West

We loved the view and that the property was clean and quiet. What we didn’t like was the fact that we didn’t have control of our AC. It felt fine when we got there, but as it got later in the evening, it got warmer and by the middle of the night it was so hot that we were up at 4:45 and left the property before 7. On our way out we talked to the people next door to us and they said they were cold so they turned off their air, so we assume they had control of both rooms. We also thought the room was extremely small. It said there was a seperate seating area, but it was a chair at a desk directly under the TV. The room was too small for 4 people.

When we couldn't stay inside Bryce Canyon Park, we looked for alternate accommodations outside the park and the town of Tropic was the best choice. It was a quick 10 miles to the park. This place fit our needs but we were in Unit #3 and there were stairs to the second floor. This is fine for us but maybe not for others. The room was cozy and clean with a small balcony. A couple of restaurant options closeby.

Beautiful!

Would have been nice to have one of the ground level rooms have a king sized bed. Difficult to manage the stairs with luggage. Tub slippery. Needs a mat. Very pricey breakfast.

Everything upon arrival was exactly as advertised. Bed was very comfortable with quality bedding. Checkout was easy, with no surprises. Bonus of five inches of snow on checkout day made for a winter wonderland!

Very nice. Quiet. Loved the store in town!

Lovely little spot. So cozy and comfortable. Only stayed one night but it was perfect for what we needed!

For the price, accommodations were ok.

A very nice place to stay. It is situated in a quiet neighborhood and felt like a bed and breakfast just without the breakfast on site. Breakfast was offered at a sister location a few miles away if we wanted it for $20. The room was nice and the bed was very comfortable. It was located about 17 miles from Bryce Canyon National Park. My only complaint was the check in process. Since there is no front desk, I had to call the number on my reservation to ask how to access my room. I was advised by a Dave on the other line that I had received an email with my room number and the access code to enter. I checked my email several times and I did not see any email from the day before. He told me to keep checking. Keep in mind that it was cold and dark at this point and I really wanted to get into my room. Finally, I just asked him to resend that email which he did and still did not go through. Then I just asked if he could just give me the room number and code over the phone which he hesitated to do but did so anyway. It seemed like Dave was being bothered when i legitimately did not receive the email with my room information. Why did I have to suggest resending the email or asking him directly for the room info? He was just not very helpful and seemed like I was disturbing his evening. Nevertheless, I was able to access my room and had a good stay from that point.

Is ok

Very difficult to find property at night. GPS sent us to correct address but property did not look like photo sent with confirmation. The picture was taken from different angle than could be seen from the road. We drove past property two times before calling for directions. The owner stayed with us turn by turn until we reached the property but was quite condescending about our unfamiliarity with the community and its grid layout. Our TV/remote did not work and TV could not be turned off. We had no wifi password. Our shower did not work although water was accessible through tub faucet. Owners were unresponsive to emails and texts. I received one email answer about number of reservations made but none regarding my questions of which room (different prices) and if our reserved room had prepaid for breakfast. We waited at property until stated breakfast time to discover the answer. Apparently, it was "no" since no breakfast prep occurring as we loaded the car. Our actual invoice was for room reserved that did not prepay for breakfast. If we had known this before breakfast time, we could have departed over an hour before we did. Texts gave check-in procedure but no responses came from our replies with questions. Positives of the property: quiet, very clean room, nice grounds, and beautiful view, did not compensate for negatives. Given my earlier experience with owner while lost, I did not report the issues as they arose. I do not recommend Happy Trails West.

Porous ceiling. You could hear loud noise from the upstairs unit whenever the toilet was flushed or people walked. Propert manager lied as well.

Just a one night stay while visit Bryce.

NO COFFEE MAKER IN ROOM. No communications. Not even a hello. On several sites states it is a bed and breakfast. IT is not.

Enjoyed the room and the proximity to Bryce National Park

No service for three nights. Uncomfortable pillows.Virtually no amenities (not even kleenexes and plastic cups). Surly staff. Very poor value for nearly 300$ a night!

Very thin walls mean you hear every adjacent toilet flush and conversation. Unit had no drinking glasses or any water receptacle at all, which I found odd and inconvenient.

The place was clean and cozy! Owner was very helpful when we had issues with receiving checkin information.

Had a really nice stay! Thank you:)

Didn’t come with free breakfast, not even coffee! While there was internet, the tv had no cable channels but had a Roku where you could get into your own subscriptions. Lastly, the room had no air conditioner, only a fan. May not be adequate for the summer.