Hilton Garden Inn Albany Medical Center

The hotel is exceptionally convenient for patients at Albany Medical Center. My wife was a patient and could walk directly into the hospital via covered walkway. The food in the hotel restaurants was very good and inexpensive. Only complaint was the room air conditioning which was not working properly.

Clean and comfortable hotel. A bit dated. Staff was okay. Manager still charged us for a night when we couldn't get there due to weather and cancelled flights despite notification ASAP. Did comp us breakfast which was nice. Breakfast seemed understaffed.

Overall a great experience

A perfect ‘home away from home’ for those who want to stay close to a loved one in the AMC hospital. Breakfast was a step up from the usual garden inn, but you pay extra for it. Reserving through Expedia made it super affordable!

Room was great . Front desk not helpful

Only issue was finding the entrance !

Denzel was the best front desk service!

Very convenient with Starbucks and ATM onsite

Room clean.

The suite layout and location was convenient for our needs, however several pieces of furniture had significant staining and discoloration.

Hôtel très vieux et malpropre. Des notre arrivée à la chambre, je constate que les draps du lit ne semblent pas avoir été changés en regardant les taies d’oreiller. Je défais le lit et je m’aperçois qu’il est rempli de poils et souillé. Je vais au lobby et la personne à la réception ne semble pas du tout déstabilisée par la situation. Elle regarde son employé qui est juste à côté et lui demande d’aller changer le lit. Pas d’excuses, pas d’offre de nous changer de chambre. Le reste de la chambre est comme le lit, peu ou pas nettoyé. C’est la première fois que je vis ce genre d’expérience à l’hôtel et qui plus est, dans une chambre qui nous a coûté très cher. Je ne sais même pas comment j’ai fait pour dormir là et je n’y retournerai certainement pas.

Excellent clean!

Not the bathroom smelled weird and the air was extremely loud

Right across the street from the hospital. Very convenient. Hotel was very nice and clean. Staff was friendly and helpful. The shower had plenty of hot water and great pressure. Highly recommend

Room smelled like mold, front desk was very rude throughout the stay not just one person.

Room 424 was clean but the king sized bed was very hard and I couldn’t get much sleep. The towels felt very stiff and hard. Parking can be a little confusing if using GPS. Their parking lot is very small and people park wherever they want at night (not in an actual parking spot). When lot is full there’s no communication or signage where guests can park. Very confusing. Most likely not coming back to the location.

Excellent service.Thanks you.

They host events unannounced to customers who are not part of those events, restricting access to breakfast, common areas, and business amenities to regular customers.

We always stay here when we are in Albany. Perfect location.

Perfect for going to tulip fest