Holiday Inn Express & Suites Merrillville, an IHG Hotel

The stay was good. The Refrigerator Could be a little bit more bigger. The let out couch. The bed part could be a little bit more thicker for comfort.

The front desk staff were wonderful and accommodating. The breakfasts food options were very good including coffee and teas. Loved the colorful decor and artworks.

This was a nice place near the highway and close to a mall with lots of restaurants and stores nearby. The baseball tournament fields were only 9 minutes away. There was a good breakfast and the location was safe and clean.

Great!

The person at the front desk was so sweet and helped me out quick. The room was amazing and the bed was very comfortable.

Great

Excellent service!! House keeping was very attentive to our needs. Very impressed by the breakfast selection and service.

Clean

Five stars for cleanliness and quiet but 0 stars for breakfast. Very disappointing! No coffee. Regular or decaf. I had to ask twice. Two employees standing at the front desk visiting. No scrambled eggs or sausage. The biscuits were old and hard as a rock. Too bad. I won’t be back.

The front desk ladies were very nice. The rooms were clean and the beds were comfortable. The breakfast was great. My only complaint is that the pool was very cold.

Decent stay for the price and breakfast was a bonus. One drawback was that the room smelled like feces when we first got there. I mean it was horrid.

Customer service

Vwry nice and affordable. Reakfast was delicious and staff was super friendly ans helpful

I arrive over an hour after check in started, but was told there were no clean rooms for me to check into at that time and they had no idea how long it was going to be until one was. I was a long way from home with no idea what was in the town but really just wanted to relax after a long day of traveling. No accommodations would be given or offered for the huge inconvenience and the fact that I waited more than 2 hours after my arrival to be able to have a room. The corporate number was hateful and no help either

Everything was great !!

It was nice

A

We had to move rooms because of a bathroom issue. Above our new room was a heard of elephants that kept us up all night. The bananas at breakfast were completely brown and the hard bailed eggs were like rubber.

A little bit disappointed that the hotel didn't have notifications said that the pool was being closed

Overall, nice place to stay.