Holiday Inn Express GRAND ISLAND - NIAGARA FALLS by IHG, an IHG Hotel

Bed was comfortable and they provided extra pillows, overall great location, only downfall is you have to pay a toll every time you leave or enter the island.

Gave my room to the wrong person

Staff was friendly and accommodating. The hotel was clean, and although we did not eat on-site in the evening, breakfast was good. I would stay here again.

The rooms were extremely spacious. My favorite part were the pillows. Almost every hotel I’ve stayed at the pillows are always very soft and uncomfortable but these were the perfect type! Also breakfast was amazing

Great stay!

Fresh pancakes, Fresh coffee,Fresh baked rolls

Just wonderful! The beds were so comfortable. The room was large. I liked having all the toiletries in dispensers. The pool was really nice. We’re geocachers so having a few geocaches on the property was nice. We saw a lot of couples walking around the property. Breakfast was also really good. Friendly staff. Great price!

Room was nice but the bathroom had loose tiles and they didn’t tell us that there was a switch on the wall by the door to turn the electrical outlets on. We found a couple that worked and was able to charge our phones. Learned about the switch the next day at breakfast. The breakfast was pretty good and they had fresh ground coffee.

Clean and convenient

stay here don't drive another mile. Stay out of the hussle and concrete to get to paradise. Thanks FOLKS - we will be back next year. 4 hours away is nice

The breakfast buffet was excellent and the room was spacious and the hotel conveniently located

Friendly staff, spacious and clean room and rich breakfast!

Clean and quiet room

Clean & spacious rooms

Large and clean room, very comfortable bed, excellent location, typical American breakfast, employees could be friendler.

This was a great hotel. Jamal was maybe the nicest front desk clerk I've ever encountered. The only downfall was the service at the onsite restaurant, not good at all. But the breakfast was great, property was clean, overall a great stay.

The property feels new and is well-maintained. The rooms are spacious, and the front desk staff is both friendly and courteous. Breakfast offers a good variety, and the location is just a 10-minute drive from Niagara Falls and major attractions. Overall, a great value for money.

The restaurant upstairs was fun, especially on Karaoke night. Rooms were clean and comfortable. We did find a bedbug the first night but staff moved us to another room for that night, then to another handicap accessible room the next morning, and took one day of charges off as compensation.

Exceeded our expectation! Because some other Holiday Inn express we stayed before and after were not so great. Very Neat and clean property in a quiet place Welcoming and friendly front desk staff! And especially the lady was so polite and pleasant ! And the male staff was funny as well! Rooms were clean and in great condition Great breakfast One thing need to mention for sure the 2 staffs at the breakfast buffet were so awesome! A gentleman who were acknowledging each guests and a beautiful lady who were there with a nice smile available to offer any help. We felt like they were actually hosting us! Thank you so much the owner and the team who made our hotel stay comfortable! Best experience ever among all the hotel stays we had in past 15 years!

Loose carpeting in room that was all wrinkly. Very loud AC. Man at reception was not very friendly.