La Quinta Inn & Suites by Wyndham McKinney

It was in a quiet area. Restaurants and fast food close by. Good breakfast. Nice place to stay.

Hotel is old, funky smell, dirty rooms and the night staff was rude.

Our plans changed and we tried to check out a day early. We were told that since we pre-paid, we would still be charged for the extra day even though we had left the property. *Frustrating !

The beds we slept on had hairs as if the covers/sheets had not been washed. The carpet in the room had holes and there was a strong smell that went "away" after turning on the AC that by the way made a lot of noise. We also went to use the pool and noticed how people would leave the back door opened on purpose which is a huge safety issue for us. We went out to grab dinner and when we came back which was around 11pm we noticed the door by the pool was once again wide open. We ususually don't complain, we know the price was very affordable but becuase of the area it was in (Allen/McKinney) we didn't think it would be this bad.

Manager very nice

Room was clean, bed comfortable. Only complaint was that there was no place to hang your towel /clothes in the bathroom. No hooks on back of the door.

Little bit disappointed that staff didn't turned down the late check-out request even thought I stayed more than 2 weeks there.

👍

it was cool, the only thing i didnt like is the fact that it doesnt seem that clean, im sure the cleaners do their job but the overall vibe of the hotel smells and feels like they put paint over mold. thanks to one key cash it was great for the discounted rate i paid($35)

Arrived at 2:50 but still made me wait till 3:00 to check in

The staff was great, the breakfast was great and couldn’t ask for a better spot to stay

The property was run down and poorly maintained. Breakfast was sparse. Uncovered car parking in the hot Texas sun. No electric car charging. Poor overall experience.

Nice & quite

We had a 6 night stay. The elevator went out on our first day there and was not fixed until the evening before our check out day. We had to climb up and down 4 flights of stairs as we were on the 4th floor. The hallways were not air conditioned and our room was so hot we had to go to Walmart and buy a fan to help circulate the air. The pool was a health and safety hazard. Dark green with tons of disgusting dirt and who knows what else floating in it. I never once saw anyone use the pool during my stay due to the pool condition. I used the guest washing machine but when I went to use the dryer, it was broken. No signs were up indicating any issues with it. Staff was not willing to help in any way and I was stuck finding an open laundromat 20 minutes away at 10pm to get my clothes dried. The amount of pigeons and pigeon droppings right outside the front door, blowing in your face was a health hazard. Continental Breakfast was the exact same thing every morning for my 6 day stay. Staff did not come to change linens or provide replacement towels. I had to go ask for more towels and was told they didn’t have any and that they would bring me some when they had them washed. Hours later I still had not received towels and had to go back down the 4 flights of stairs only to be met with rude front desk staff who informed me that they didn’t have towels still and that they don’t bring them to us, we have to get them from them.They refused any compensation at all. Don’t stay here.

Regular room not available. Had to use handicap room. No chair for desk. Chipped bathtub paint…tv not cable ready…or set up. Had to have someone from front desk come to room tinker with it to get it set up…

The hotel was nice and clean and a lot of shopping options close by. Within a few miles from the historical downtown area.

Ok

Cockroach seen in bathroom. Poor hygiene My room was downsized and property refused to adjust and refund price difference

I arrived that evening with my pregnant wife to a room that had an amazing strong urine mixed with smoking smell. I requested for another room of which they did not have one and refused to refund reservation. We ended up having to find another hotel.

It was close to all the outdoor concert events.