La Quinta Inn by Wyndham West Palm Beach - Florida Turnpike

Very good

Review on La Quinta room 128 DO NOT STAY AT THIS HOTEL! To put it mildly, it’s a glorified motel that calls themselves a hotel. Wyndham should dump this property. I’d give this -5 stars if I could. The nonsense started right from day 1 when I first arrived. I can't add my full review due to character limits. The day I checked in I noticed the WiFi wasn’t working in my room, hence mentioning switching rooms. When I went to the front desk to inform them & she said, “oh yes, that’s a problem.” I asked why that was & she said the WiFi isn’t working on that whole side. I then asked what any normal person would ask, “you rent out a room knowing there is a WiFi issue?” Crickets. Now we get into the mention of switching rooms. I asked to be switched because of the WIFI issues, I need to be able to have sessions. She tells me that because I booked through a third party (Expedia) & that Expedia put restrictions on my room (she said she didn’t know what restrictions) & I must call them to switch rooms. I’ve been through this before, Expedia will put it back on them because it’s their issue. I reminded her that I am on vacation & I am not calling Expedia for a problem at the hotel. She said she would talk to her manager and get back to me. Sure, fine. I had to keep following up. Holes in the window curtains, no chair to sit in, no shower curtain, right next to the maintenance room, you hear that all day and night.

They did not have cribs or pack n play for twins that are 2 years old even though I called ahead and asked.

The elevator wasn't working, I had to climb 4 flights with my luggage. The man at the front desk was very welcoming, helpful and apologetic.

Very friendly checking in…breawas awesome!! Just some minor cleaning issues it not too bad

Very good

Over priced for what it is. Cheesy. Beds not the same.

Shower has cold water only. The rooms are outdated and accessible to anyone wandering the grounds. Biggest issue is street noise, the hotel is right on a main road and the walls are paper thin.

Very old. Mattress worn out.

Very bad experience. Elevator didn’t work. I have to carry bags to 4th floor by stairs and they promised to change room to lower floors next day which never happened There’s no manager in duty to talk.

It was very expensive for such an average stay.

Very good

Elevator didn't work had to go up 3 flights of stairs after a long flight with 2 bags and 2 luggage... there were people outside my door talking loud and drinking I had to open the door as a threat after they kept hitting the window .. my spouse found pubs in the shower. Staff were great but for 270 it didn't look like the pictures plus it's a motel not a hotel over priced

We use LaQuinta for some of our business clients. The last reservation was for 5 rooms. Corporate should be embarassed on how we were treated. My clients were little people and were told they could not check in because the reservations were held in our company name, not individually. We've never had a problem with this before. You simply change the name to the person staying in the room. It's already 100% pd for. Nope, your staff told them that if we didn't change the names thru hotels.com to the correct person, they were going to cxl the rooms. I was not about to cxl and re-reserve at a different rate and possibly lose the rooms so, I had to personally drive there since my name was on the reservation. In the meantime, i was on the phone w/staff to try and fix over the phone and they hung up on me. They said the GM said i needed to email a copy of my license. i did. then they said, he decided that wasn't good enough and if I didn't show up, they were going to cancel 5 rooms When i got there, my clients informed me that they were told to stand outside til this was resolved. When i got there, I asked why there is such an issue, who hung up on me, where is the GM that changed his mind and if they had an issue with Little People being in their hotel. Discrimination is not cool. All of a sudden, 4 clerks were stumbling over themselves to appease us. Your staff obviously did not want my clients there and made it known to all who were in lobby. Absolutely shameful!

We made a mistake and booked the wrong La Quinta, location. It was a five day reservation. With help of Expedia working with the manager at the hotel, we were promised a refund (by the hotel) if we checked out by noon after the first day. We did. No refund yet!!

Pool was dirty had to clean ourself elevator was out of order was told all day it would be fixed in an hour was never fixed. Got woken up at 11pm by a guy banging on my door who didnt identify himself saying i wasnt supposed to b in the property then i asked who he was he said security i had to ask for identification then he showed a badge i then went to call front desk from room phone only to find out room phone doesnt work so five min later front desk calls my cell saying sorry security went to wrong room. Minimal hot water

Very good

Only problem was elevator not working

The room did not have 2 chairs to sit on. Only a desk chair. Clearly there was an area for an additional sitting chair as the table lamp was still there. Also the elevator was not functioning to get to the third level.

I had a late reservation and arrived even later after numerous flight delays; the guy at the front desk did a great job taking care of me and quickly changed me into a clean room after the first room was not ready. It's not the Ritz, but it's good for its price.