Quality Inn Joliet

On our way home to Michigan and Quality Inn Joliet was our last stay for the day. We enjoyed the conversations with Sandy S the employee at Whiskey River Bar & Grill for the Quality Inn. Thank you Sandy, for being such a great person during our stay.

I love that it was quiet. The staff was very friendly.

Nice breakfast and quiet rooms.

Everything

It was ok, kinda run down. Reeked of marijuana everywhere. Breakfast was good, what hadn’t run out.

The fire alarm went off while we were asleep, i called the front desk got no answer. If it weren't for the neighbor yelling fire qe We wouldn't have known it was real. Requested a wake up call, it never rang. There were messages on the phone so the light was blinking but even after i deleted the measages the light never stopped.

Staff was kind enough to switch my room after the the first one smelled like cigarettes. Room looked clean and beds were comfortable👍 Bartender Cherie in the lobby bar was friendly and the cheese curds were pretty good.

Had a weather issue and lost power, left hotel that night

Not what I expected from a Hotel of this caliber

The rooms and lobby were adequately clean, everything else was dirty. This hotel has a lot of wear with many of the repairs were done poorly. The staff were nice and the check-in was done professionally. But the true is that this hotel needs major work and the low price does not completely account for that.

Gute Location für den Route66 Trip Großes Bett, großes Zimmer. Sauber.

Front desk staff were on point! Friendly, helpful and all around pleasant. Bathroom was small but the room was ok. The mini fridge was extremely convenient and the AC works almost to well.

Overall, I had a great stay. The bathrooms definitely need upgrades though.

I was very specific about needing a handicapped room, with a walk-in shower and two beds. When we arrived, it was late, we were put in a tub room, the bars for assisting oneself off the toilet were behind you in the wall ? Seriously ? Snd the TUB paint was peeling off. This hotel is under a renewal, Refresh, but it was probably the worst day of my life. I contacted the front desk, she moved us into a room that had two beds and a step in shower. There was no shower wand to assist with the bathing. They managed to get me a shower chair, that was so kitty Wompus that my mother was afraid to use it. I had to hold it so words if you need a handicap room and a nice hotel don’t book here. !!!

Nice area

Very nice bar and grill

Fine for the $$$ Air conditioner was not working.

Nice place.

Don’t waste your money. Other than comfortable beds that was the extent of anything nice. My pillow was shredded foam, big lumps, terrible. We killed ants in the bed. The bathroom was terrible. My adult girls didn’t even want to go in there to get ready. Cracked sink, stained counter, crumbling ceiling, they painted the tub and it was peeling. Wouldn’t dream of using the tub. Showering was uncomfortable No fan in the bathroom so it’s steamy and then makes the room feel damp. They don’t offer to clean each day or even bring you fresh towels each day and we stayed three nights. asked for towels the 3rd day. Instead of giving them to me they said they’d send them. They never came. after six hours I had to go down three floors again to the other end of the building and get them myself. The lobby and breakfast area looks like a completely different hotel. Totally deceiving. The ice machine is rusted and looks disgusting. Pool is not open in June in 90 degree weather. Staff are not informative. They don’t tell you anything at check in. They don’t share if they have breakfast or when it is. One outlet has something jammed in it so we were scared to use it. The lamps flicker and the shades are yellow and nasty and don’t fit right. I booked and paid through hotels.com so I already paid or I would have left or stayed one night max and went somewhere else. The room conditions ruined the tone of our family outing. I hate to blame hotels.com but I’m leary to use them again

Clean and comfortable. Really great dining nearby. A bit run down but basically good for the price.