Ramada by Wyndham Odessa Near University of Texas Permian

Terrible! Poorly managed!

This property is very outdated. Our room had stains on the walls and found boogers smeared on the shower curtain. Although the rooms were non smoking they had a strong odor of smoke. The staff was very friendly and helpful. I recommend you book a different hotel as this hotel is dirty and in need of some serious supervision when it comes to cleaning.

TERRIBLE. I checked in late (2:00 am—exhausted after endless travel and flight cancellations). I double checked that I had a non-smoking king. “Yes,” said front desk. “But sometimes crazy people go in there and smoke.” I was too tired to really get into what he was talking about. Took a while to get to my room (around corners, past indoor pool, outside, through parking lot and up stairs). More like a motel from 1980s. The room absolutely reeked of old smoke. Walls dirty. In need of massive overhaul. Thought to complain but how did I know other “non smoking” rooms didn’t smell the same? Plus, it was now after 2:00 am. I just collapsed under the sheets (which didn’t smell bad) and hoped it wouldn’t be a big deal. Bad decision. Woke up three hours later, headache. Room still stinking like an ashtray. Only clean smelling room was bathroom. I put my luggage in there. Fitfully slept until 8:00. Showered and got out of there. Told front desk. New guy. The owner. Nice enough. Sympathized, but said people smoked and it got through the vents and walls?? Okay. Never again.

This “Ramada” needs a makeover. Musty rooms, no air circulation, dirty jacuzzi. Hotel host eating food while attending customers. This hotel is the definition of the “no tell, motel”.

Room was nasty and dirty looked like it hadn’t been swept all the drawers from the nightstands to the ‘dresser’ has trash and crumbs. My microwave stunk so bad we asked to get a replacement or something done about it we couldn’t even open it without it making the room stink!! Asked multiple times for something to be done and nothing done. A lamp didn’t work,Phone didn’t work for them to ‘call us about the microwave’ so we had to leave our personal number then to top it off plugs did not work and the shower was disgusting with old dried soap like it hadn’t been cleaned either.

I would have done better by sleeping in my car.

Nice to relax.

The whole hotel was dirty as hell. It smelled as soon as you walked in. Our room was disgusting. Nothing was clean, the bathroom door was falling apart, one of the walls in the room had water damage to it and the whole wall would move. We didnt ask for a room change cause everything in the hotel was dirty. We were only there 1 night. Also the hotel has a bar that is part of the amenities when you reserve room. My sister in law and i tried to go to the bar and they wantes to charge for entry even though we were guest at the hotel... hell no.

it was amazing

Rooms are a little small they are nice but rooms are small

It was ok very surprised

Property wasn’t the issue. Expedia is the issue! After the Property Owner refunded 6 days of my stay, Expedia never sent it to me, never reached out to me, and did not have any answers over the 4 times I reach out to them to get answers. As a business owner, I will personally make it my mission and make it known that Expedia has the worst customer service out there. I will never book with them again. This happened to me at 3 separate properties, 3 issues, employees left stranded, refusal to send refunds, refusal to work with me. The only common factor was F-ups by Expedia! BBB going to love this one!

Tienen que mejorar la limpieza de las áreas comunes.

The place is older and somewhat rundown, BUT the incredible staff makes it work. Check-in was quick and easy. On arriving at our room we noted a cigarette burn on the bedspread and an inoperative light. Called the front desk and within 5 minutes he was there with someone from housekeeping and spare bulbs. Changed the bedspread and remade the bed, fixed the light and checked the others. Room was clean and comfortable. We had an outside room and heard noise, even though there are nearby train tracks. Not the greatest place, but the staff made up for it.

Smelled dirty, gym was falling apart, unprofessional staff

I payed for 2 queen beds and we were giving 2 full size beds and they were to small. The indian restaurant was AMAZING!!!

Good room good helpful ppl

It‘s an older hotel which it looks like the owners have been recently trying to renew/upgrade, but It still needs a lot of work. We found hairs in the bathroom and our bedside table’s drawer was hanging by a screw. The restaurant is permanently closed and is now only used for breakfast. We got the feeling that there were rooms being rented on a weekly or monthly basis.

When I got there at 4:00pm no body was in front desk I had to wait for 10 mins for someone to get there, there is a ice machine in front lobby, a man was grabbing ice with his hands and loading his cooler, front desk didn’t even tell me my room number, no kind of information just rude, when we got into room, housekeeper came and said room was not ready, she needed to bring towels, later, we asked for a extra pillow, front desk said come get it,the 2 nights we stayed it was loud people banging on our door, arguing in hallways, outside was people just standing looked like prostitution, not a good experience at all

Breakfast was good. The rooms were dirty. One room was missing a floor lamp which the other room had. There were spots on the bed linens. Worse thing however, was blood stain fingerprints on the door between the adjoining rooms! I wiped it off as it was freaking us out and if we were not so tired I would have asked for another room. When I reported it on checkout the next day, the person at the counter first argued with me that there was nothing and that the room was clean. I should have taken a photo. Only after I insisted he responded that he would notify the property manager and give me a free night next time we stop by. That is never going to happen.