Rodeway Inn & Suites Canyon Lake-Menifee West

Room was clean except for walls, they should clean those as well. Check in & out was easy. Young lady at counter (I think Peah), was very polite.

It was clear as we entered the what you call lobby, this wasn't going to be the kind of hotel we were expecting. The check in was fine but we could tell right away this hotel is in desperate need of an upgrade. As we walked to our room the hallway carpet is in complete need of replacement and there was a musty old smell. As we entered our room, you could smell that they had cleaned it,but not sure what type of cleaner they used. The floors were were completely out dated made of old wood flooring. The large mirror had weird stains all over it,again in need of replacement. We didn't end up staying the night,but the bed did seem to be comfortable. The tv only had a few channels available and the remote didn't even have the back on it. Thankfully we did have a small refrigerator to keep our drinks and snacks in and there was a small microwave if we needed it. The room was completely out dated with only 3 little pictures on 1 wall.I am sorry to say, I would never recommend this hotel to anyone, especially for the price we paid and what we got.

It was the worst place we have ever stayed. We had to change rooms because of bugs and human hair in the sheets that had never been changed. We stay that night because we had no where to go until the next day. For the TV you pretty much had to buy X-rated PPV. It was really bad.

I am very very picky with the dirt, odor and whatever that makes me feel uncomfortable but I found this hotel isn’t that bad! People are scary but respectful and very clean inside the suite! My friend and I agreed that isn’t that bad!

Great place to stay if you have something to do at Canyon Lake

I will be looking for a refund. The room smells like someone is smoking in it. It reaks of cigarettes. The sheets are stained along with the pillow cases. The bathroom is dirty with napkins or toilet paper on the floor. Their is stains on the drapes the door looks like it was kicked in multiple times the molding in falling off the wall. Their is holes in the wall. We are sleeping fully clothed. This is awful.

Closet door was broken and the side table drawer kept sliding open. It would not close.

Very noisy this is a spot where people live here they also have fleas in the shower they were jumping everywhere holes in the linen bed sunk in couldn’t sleep I have bites on my legs and arms don’t stay here.

The hallway carpet looks like it hasn’t been changed in over 15 years. The phone in my room didn’t work when I called to the front desk, using my cell phone she did not apologize or say anything about getting it fixed. The remote control for the TV was missing the back piece. The room was a smoke free room. It smelled like it had been smoked in. I was very disappointed in the property and the price was not cheap. I feel like I’m being generous with two stars.

Everything was dirty, a/c didn’t work, tv didn’t work, hair in the bathroom. Broken door. The list goes on.

Terrible

Had to check in from a window outside of the building at 8:30 pm

I would not recommend this motel to anyone. It was nothing like the pictures shown online — the rooms were dirty, poorly maintained, and felt very unsafe. The environment made it hard to relax or even sleep comfortably. On top of that, the staff was unfriendly and unhelpful when we brought up our concerns. It was clear that guest satisfaction was not a priority here. If you’re looking for a clean, safe, and welcoming place to stay, I suggest looking elsewhere.

The beds are very comfortable. And everyone on the staff was very respectful and definitely willing to help in anyway.

Great place to stay when you’re visiting family at Canyon Lake

Smells like cigarettes smoke and bathroom door is falling.

It was a very busy trip, so I just didn’t complain. Weddings! Ha. The room has been redecorated in the last few years. The floor is coming apart. The non smoking room reeked of cigarette smoke, weed, and mildew. No matter how much I sense you burn ya can’t cover that up, and trust me… they tried. The faucet in the shower was sketchy to say the least and it worked in reverse. The cable/satalite never worked for the small amount of hours we were there. The adjoining door wouldn’t stay closed and was duct taped shut. BUT!!! The bed was so comfy. I was able to rest there despite my complaints and inconveniences.

Don't waste your time or money. Paid way too much for one night and didn't even stay longer than 1.5 hours. Filthy, bed bugs, roaches, foul/strong odor that causes headaches and nausea. Property unsafe with undesirable characters dealing drugs in parking lot. Loud and ghetto. And they won't take responsibility and don't care. Filed with BBB, health department and attorney

It worked for what we needed - a place to sleep on a road trip but I wouldn’t stay more than a night. The bed was comfy. The room was in bad shape - adjoining room door closed with tape. I literally pulled our table and chair in front of the door as a blocker. One Electric outlet was not covered, no hangars, needs a paint job, etc.

We had drove all night from Utah and Sam was very kind and we were able to get an early check in with no additional fees. The employees are very polite and helpful. The beds seem to be updated and comfortable.