Sofitel New York

The best hotel in New York. Proximity is incredible. A bit dated but the cleanliness is 10/10!

I have stayed the Sofitel many times. This time however the lobby was under construction and there was no where to sit downstairs. I was not told when I booked the rooms that the hotel would be under construction. The price of the room was higher than last time I stayed and I thought it should have been discounted since the hotel was under rennovation. I brought another couple with us and they were disappointed by the hotel's appearance. This was the first time they stayed there.

The staff were very well trained , friendly and courteous and I appreciate that ! The sheets and towels are high quality and the bathroom was spacious and provided nice amenities . The carpet in my room was very worn and stained however , which gave me an ick feeling I don’t expect in a hotel billed as “ luxury.” I would have appreciated a coffeemaker in the room as well. They are doing renovation on the lobby level so obviously that changed my experience and I wish I would have known because i would have chosen the Algonquin down the street for this trip ! I chose Sofitel because I wanted something a bit more special and was disappointed it was just average for the 600$+ a night we paid .

Great location. Very nice room. Unfortunately, the lobby is under renovation so there are no dining or drinking options.

Accommodating and friendly staff. Our room was clean and spacious. Only complaint is the gym was a bit small

This hotel had some sort of "computer issue" that had them suddenly overbooked. Without any prior notice before arriving, we were downgraded during check-in from our beautiful large suite to a small standard room. We had to ask multiple times for the new rate we would be paying, since the room we were in was much less expensive than the one we had pre-paid for. Finally got that sorted after much effort on our part. Had to have maintenance come up to repair the air conditioning on our 2nd night. Overall not impressed with this hotel. We have stayed here before, but will most definitely choose a different hotel next time we are in NY.

Hotel bem localizado, mas com manutenção a desejar. muito antigo e um pouco mal cuidado. Staff sem sinpatia. não merece ser classificado como 5 estrelas.

Très bien dans l’ensemble Le staff est excellent ! Bel hôtel

A week stay in NYC to visit Daughter.

The service was exceptional

I liked everything

Great location . Great room and lovely area . For New York I was impressed with how it was up to date . Would recommend

Fabulous experience in a great hotel. Could not say enough about it. Would come again.

Great property, clean, great service and location! highly recommend!

I love staying at this hotel when I go to New York City. its close to everything love it

LOVE THE LOCATION

Favorite hotel in Midtown

Great location, great staff, and clean organize room. Breakfast are good but I think the price is too much for food offered.

Superb experience…this hotel is a true gem!

Enjoyed it, though the services were not as expected.