Staybridge Suites St. Petersburg Downtown, an IHG Hotel

Ok

Disappointing Stay – Not Worth the Price I was really disappointed with my experience at Staybridge Suites. While the beds were clean and the room itself was spacious, the overall condition of the bathroom and cleanliness standards were unacceptable. The property feels like it’s in need of basic maintenance—or possibly even a full remodel. As shown in the photos, the toilet was dirty and the shower floor was disgusting, with mold and grime clearly visible. It made the stay uncomfortable and far below expectations, especially given the price. Pros: Good location Convenient parking Spacious rooms Clean beds Cons: Bathroom was dirty and poorly maintained Mold and grime in the shower Toilet was visibly unclean Overall lack of upkeep and attention to cleanliness Not worth the price I would not stay here again and wouldn’t recommend it to others. Cleanliness should be a given, not a bonus. I would not stay here again and do not recommend it.

The property was clean. Staff was attentive. Breakfast could be better. They aimed to put a lot of good food out. However, when it ran out it took awhile to get new food out. Bowls were gone too. They did have their hands full. The hotel is also housing people displaced by the hurricane. Good on them.

Great experience

The first room we were assigned to was on the first floor. The landscape lighting shone in the room, and it was a handicapped room where the drain for the shower was in the middle of the bathroom and not in the shower. The front desk was SO kind to relocate us to the fourth floor. This handicapped room had a lip on the shower, so it did not drain in the middle. The AC did not properly work, and we needed someone to come fix it. The bathroom shower stopped at one point, and we needed to troubleshoot and fix it ourselves since the maintenance person had gone home for the night. There was not enough parking, and we needed to park in another lot one night. The rooms need some updating. The staff was friendly and kind, but not overly helpful. It was one of the most expensive hotels around, but did not impress me nor was it worth the cost. Disappointing.

The young lady at the front desk was very nice. Our room was not the cleanest. The cabinets in the

Everything

Breakfast and happy hour offerings were excellent. Housekeeping mgr was helpful, professional and accommodating but Housekeeping staff was often rude, and unprofessional. Staff did not do a good job of cleaning the room even when services were not offered on daily basis. I was ok with daily services not available, my expectations was if not available daily, then when available, a good cleaning would be done when they were present. Upon arrival dirty dishes were in sink . This just tells you, that some housekeepers do not take pride in their work .

Wanted joining rooms

The staff were incredibly rude and condescending through our entire visit. Any question or inquiries were responded with an attitude, whether it was a question about the buffet or at the front desk. Would not recommend for future visits.

We were seriously disappointed by our experience. I am a seasoned traveler spending many weeks on the road for decades for work and what occurred has only happened twice but this was not good. When we checked in on Friday I was told the room I reserved through a third party was not available because they were overbooked, and we were "downgraded" to something available. Note the reservation was made more than 70 days in advance! We were downgraded by one of the management Team from a 2 queen bed with a sleeper bedroom suite to a 1 queen bed & sleeper studio. They had not contacted me and had no idea who would be staying in the room and simply determined 3 people can share 2 beds. They had no idea one of us could have been 6'3'' and 310 Lb. and no way be sharing a queen bed, let alone a sleeper. Plus there was a price difference but was being billed at the original price! I challenged them to provide the room reserved and there was no intent to address the situation, until we confirmed that the room style originally requested was available for Sat & Sun of our planned stay. Then management consented to change our room on Sat morning which turned into another fiasco. We got up Sat and the shower didn't work, no water! Between this and the room change totally ruined our plans for the day. It's not done yet, they have yet to credit the room charges for our first night stay. After email exchanges with the manager, I don't believe they ever intended to give us the correct room.

The only issue was that when I got to my room there was a very heavy bleach/cleaning smell. I ran ac and heat to try to remove. The front desk persons were very welcoming. The checkout person was especially wonderful as she went to get me a coffee cup and offered me breakfast since i missed the morning time.... unbelievable service standard! Thank you.

Very clean. Nice accommodations. No icemaker on any of the floors!

The hotel was overall in good condition. BUT the hotel really has a Parking problem. The light in the shower room was not working, no hot water in the shower in the morning, no water at all in the toilet and the fridge (full size) in the room was very loud. The person in the counter just didn’t care when I was reporting all the issues. She just said “you will get a copy of your invoice later via email!”. Wouldn’t stay here again! There are plenty of other GOOD alternatives en the same area!

10/10

The hotel and room are very good, but the parking lot could be better lit.

Staff was very friendly. But there was zero water pressure and water was like warm but mostly cold. Parking was very tight. They definitely need to monitor parking.

Better than expected. Suite was well equipped for relaxing, showering, eating and sleeping.

Short one night stay. Didn’t get the king size bed requested and was told by person checking us in that it was. The parking at hotel is very, very limited and a convenience even for the one night we stayed. Buffet breakfast was very nice. Nice variety of options and healthy choices.

Horrible service, rude staff, dirty room, nasty bathroom hair in tub and all over the floor. Not impressed at all.