Tempe Mission Palms, a Destination by Hyatt Hotel

Charged $28.52 of the hospitallity fee from my credit card. They did not inform this charge before checking in.

Overall a decent stay but seems over priced for the quality of the room. Was clean but appeared to need some deeper cleaning and maybe new paint. Restaurant options are nice and the courtyard is lovely.

The property is well maintained, has a peaceful ambience, and is in an excellent location for easy access to the university and to the metro rail.

The hotel has nice facilities and an excellent location. Most of the staff inside the hotel is extremely kind and helpful, which I truly appreciated. However, there are a few areas that need improvement. First impressions matter, and unfortunately, the valet parking staff, the first point of contact upon arrival, left a negative one. They came across as unfriendly and seemed to expect a tip in a very uncomfortable way, which was not a great start to the stay. On my first night, I couldn’t sleep well because the A/C motor in my room was broken and extremely loud. To their credit, the hotel replaced it promptly the next day, but the damage was done with a poor first night’s rest. Additionally, the main elevators were out of service during my stay, so we had to use the service elevator, which was inconvenient. For a hotel that markets itself as 4 stars, these issues made the experience feel below expectations. That said, the location is fantastic, and the staff inside the hotel truly delivers excellent service. I would consider staying here again, but I do hope they address these points moving forward.

Wonderful location in the heart of Tempe. Lobby and on s

Food was good room was clean check in. They were not helpful.

Hate to ding this place - it was nice and comfortable BUT this hotel is right next to night club central. Not their fault but be aware. The bass from the nearest club was clear as day until 2am every night. Other than that, great place, staff, location.

Love the stay, very clean and great customer service the property was beautiful and a lot of restaurants and bar within walking distance

We only stayed one night but we thoroughly enjoyed it. Rooftop pool walk down to the lake. It was very cool. Definitely do it again.

The breakfast host could be more friendly. She argued about giving us silverware when she sat us down. When clearly she didn't. The pool security was constantly checking us out like if we were doing something wrong when we were just sitting enjoying the weather. Overall hotel staff was friendly.

I've stayed at this hotel multiple times. It's always nice, quiet, clean, and laid-back. Evan at the front desk was very helpful, and wonderful.

This hotel was amazing and perfect for ASU graduation as it is right on campus (Tempe). My only two "complaints" were that the hotel room was very humid and warm, despite putting the air conditioning on 68 and the hotel entrance had a heavy smell of sulfur. Other than those two drawbacks, the staff was excellent, hotel was beautiful and clean, and the overall experience was fantastic.

Great visit!

Evaan at the front desk was really great when I checked in!

Pool and hot tub really nice

On a two week vacation throughout the "Four Corner" states, this was definitely among the top of all the hotels we stayed in. The courtyard was so lovely and a surprise to find. The breakfast buffet was excellent and the staff throughout the hotel was terrific.

I didn't like the extra housekeeping charged they added to our bill and taxed it. We didn't ask for housekeeping. It kinda felt like a bait and switch.

Very good.

Very comfortable beds. The courtyard is beautiful. Rooms facing the courtyard are the best. Easy check in and daily housekeeping. The breakfast buffet was delicious

Great location with great amenities