The Shore House

It was a good experience. Only thing I didn’t like was the breakfast. It’s only bagels and cereal that looks old. And the coffee was from the day before but they were at least honest about it.

Very disappointed in this property. we had an ant issue in both rooms. Went to the check in office at 5pm ish , mind you we checked in round 4, to report the issue and see if it could be accommodated for another room just to find out that the office was closed. On top of that said to visit store for more assistance, which was not really helpful, they didn’t have other rooms they could put us in, they sent out the exterminator which didn’t really help the issue. The bathroom smells like a pee and it was not helpful to not have someone on site for assistance. At the price point paid, $800 for two rooms, we did expect rooms with clean bathrooms & no bugs. Very disappointed

The only thing this place had going for it was location. We stayed there 3 days toilet was clogged and overflowed first day. When ask for it to be fixed they got someone pretty fast to fix it. Hotel staff didn’t take towels used to clean toilet overflow. Maids never came around to dump trash or pick up or to give out fresh towels. Every time we needed towels or anything had to ask for it. I would pay more to stay at another hotel next time.

The property looked beautiful and cute online but this wasn’t the case in real life. The walls are extremely thin so I was hearing TOO much. The doors to the units are JANK and require you to throw your body weight into the door to get it open. Flooring is uneven and the bathroom is dingy.

My room keys didn’t work 99.99% of the time and I had to go to office every day we were there to get new keys or my keys re activated. Someone busted up everything in the office over a refund all while I was trying to get into my room(which I couldn’t because my key didn’t work). I asked the front desk guy and he said he couldn’t at that moment, so I waited patiently. With 3 kids an elderly mother and me being a diabetic I had no choice but to ask again after about 25-30mins. I believe the owner or property manger let me in thank god because I was having a low blood sugar. As for cleanliness, the floors really need cleaned better. They were sticky and there was dirt everywhere. The tub could have used a good cleaning as well. Other than that I can’t really complain. It’s a cute little hotel, affordable, and close to what we needed to be close to for our stay.

$75 hold on a card for incidentals is the highest in Ocean City by almost $50. Very unreasonable. And when I couldn't pay it, they wouldn't let me check in or refund my money.

Check in was a breeze. I never made it to breakfast so I can't chime in on that. The beds were comfortable and clean, The water is very hot for showers which was amazing. Microwave and refrigerator worked as they should. I was there 4 nights no one came to check if we needed anything or came to refresh the rooms. I did request clean towels, & paper toilet. No extra trash bags were given so I just used grocery bags that I had. The pool was refreshing and not too cold. I love how it has a 1ft part for the littles. The hottub was a bonus and felt good at night. Definitely recommend.

Tv was broke when we arrived and they replaced it with a 8inc TV screen omg I almost needed a magnifying glass to watch it! Other than that nice and clean, about. A 15 min drive to boardwalk and beach

There were still dirty sheets/blankets and sum things are slightly broken, and the door is

Our stay at the shore house was deplorable. I’ve seen fraternity houses that are cleaner. The walls in the room were covered in stains,dents,scuffs etc. The bathroom had feces on the toilet tank, hair and an eyelash in the shower along with mold on the faucets. We stayed in a double room and the sheets were not changed before we got there in either bed. There was sand and hair in one bed and makeup, crumbs and weave in the other bed. When we requested a receipt upon checking out days earlier than planned/paid for we were told they can’t give us a receipt. We requested to speak to a manager and the poor young man that was at the front desk kept having his phone calls sent to voicemail (mind you he was left with the hotel on his own after only working there a week). The manager’s conduct was highly unprofessional, displaying a confrontational tone and disrespectful manner toward me. After telling the manager the room was very dirty and trying to tell her about the sheet situation she cut me off to tell me she’s “sorry I feel the rooms are dirty.” Overall, this was one of the most disappointing hotel stays I’ve experienced. The lack of cleanliness and the unprofessional behavior of the manager left a lasting negative impression. I will not be returning and cannot recommend this property to others.

From the moment I got in the room I wanted to leave. The walls are super thin, I heard clear conversations from the people above and beside us. I had to sleep with the tv on because of the neighbors snoring. The floor had sand everywhere. Two of the nights my key card didn’t work. The sink had mildew by the overflow. You must request room service. NEVER AGAIN

The girl at the front desk HOPPED over it to check me in, I thought what was a tad unprofessional. There was barley any toilet paper in the bathroom but thankfully I only was really in the room to shower and sleep. I found someone else's hair on the wall in the bathroom and also on the pillows - not what I would except from a room that should have been cleaned for the next guest. A Roku remote was provided but there was no way to use it with the TV in the room, which was mounted on the wall with ALL the wires and the cable box exposed. Overall I would not recommend this hotel to others.

Decent cleanliness, extremely basic room. No table tops to put anything. No toilet paper. No tissues. Super small room. No hook to hang towels, clothes or anything. Sink is super low. AC was good. Overall between 1 and 2 star. Not ghetto but close. Super low quality room.

Book a room for one night the room was clean but when I went into the bathroom the fan in the shower had a big hole in the ceiling I was able to stick my whole hand thru it

There were ROACHES in the bed. They hotel only offered to let me switch rooms. The hotel picture online are very MISKEADING to how the property is in person. They wouldn't refund me my money. I paid 3 nights and never slept there.

Staff friendly pool well kept in a spot with lot's to do and places to eat enjoyed it

I was pleasantly surprised by this little hotel. I wasn’t sure it would be okay after reading some of the reviews, however the room was super clean, and was wonderfully cool. The bedroom portion was nicely updated. I will say the bathroom needs a serious remodel or at least some repairs.

I was very unhappy from the start of my stay on Aug 4 as I stated in the last review. The extension was already paid in full from Thursday to Friday so we had no choice but to stay even though we were unsatisfied. At this point I asked to have housekeeping do a stay over not only one time but twice on Thursday morning. My needs were not met when we returned to the room at 8pm we noticed housekeeping wasn't done. No towels, toiletries and bed was not changed or touched. I questioned the office staff, a black man who was rude. Stated after 3 nobody is available. I explained I requested housekeeping sheets towels toiletries etc in the morning after renewing my reservation not once but 2x and he said he didn't care. They had no toilet paper or tissues in the office. I had to ask for it at the microtel nextdoor. Also the office isn't open from 8pm to 8am. What if we had an emergency or locked out ourselves we would be stuck for the night. If we wanted a good breakfast aside from coffee, toast, fruit we had to go next door. To use the pool it was shared by the microtel as well and none of this was listed on the advertisement on there website or Expedia. We were also told we had to pay another 75$ fee even though we stayed in the same room for the deposit.

When we arrived we already had issues with the fridge leaking all over the floor. We had to wait 45 min for maintenance. I requested to change rooms so we didn't have to wait and we're told now they were sold out however, just 5 min before at check in we were asked which room we wanted upstairs or downstairs. We asked to speak to managers and were told they weren't working that day however the desk clerk informed me she contacted her regarding the fridge. We had no stay over service and were there 5 days. I even requested it 2x and it wasn't done. I asked for toiletries and the night desk clerk said it wasn't avail so we had to ask for them at the microtel next door. The day before checking out we had to wait 30 minutes for the housekeeping staff to clean it. The pool was shared and inconvenient location as far as contental breakfast they had coffee and fruit. We had to eat next door as well. Walls were thin we could hear everything from rooms around us. For a non smoking hotel we could smell marijuana on the premise and nothing done about it. The photos on the site don't even pertain to that location. I won't ever be renting there again and I will not be referring this hotel to anyone.

It was ok only fault I found was the towel wasn’t clean