WoodSpring Suites Atlanta Conyers

Great

I did not know was a extended type of hotel. No curtains. Front desk did not greet us just a next in line. There is no dropoff for key once you are leaving. Just happened to open at time was looking. Probably will not stay here again

The room was clean however the bed was uncomfortable. Hallway carpet was heavily stained. Guest also like to hangout on the premises at dark talking loudly. I was on the 3rd floor facing the front and could hear the noise. Also someone a few doors down from me had a barking dog in the room.When i booked the reservation online I didnt realize the type of hotel this was.

It is the worst place I have rented this time. I use a hotel every 8 days but this one was horrible. I drove for 5 hours and when I arrived it took them 45 minutes to resolve my reservation. I had reserved a hotel with 2 beds because I came with my wife and my child and when I entered the room it was only a small bed and I did not want to complain because I was very tired and the staff would surely leave and take another hour. I will not rent that hotel again. It did not have an iron, a dryer and it smelled badly of marijuana.

It’s good for families transitioning from home to home… The best part is you can cook your meals

Very convenient and comfortable

Nice

Cheaply built. Bed was terrible. Hotel was noisy.

I missed somehow when I booked this that it is more designed for extended stay. That maybe explains some of the problems. Room was not very clean. Very basic amenities. Just soap, no shampoo, no kleenex tissues, no hand towels. TV was on and scrolling the menu when I arrived about 9:35 PM. By the time I realized there was no TV remote to adjust or turn it off, I could not reach anyone at the front desk or alternate numbers. Went down to speak to someone and the desk was gated up and closed. Apparently it shuts down at 10, with no managers available on the property. I had to unplug the TV to shut it off. The window only had a draw style shade, no curtains of any kind, certainly not blackout. The next morning I called and they did get me a replacement remote and a couple pillows, as there were only 2 very mushy ones supplied. I am not super picky for just a 2 night stay to visit some relatives, but I will pay more for a better experience next time.

I formally request a refund for my recent booking through Expedia, as I was unable to access the property during the time of when I needed the reservation. I arrived late in the evening to travel and attend a funeral, expecting to check in with an immediate checkin time and CEO’s ting to stay only 7 hours to sleep However, I quickly realized the check-in time had defaulted to the following day, which was not my intention nor what I needed. Upon arrival, I attempted to contact the property immediately to resolve the issue, but unfortunately, no one answered the locked door, and none of the emergency contact numbers listed were reachable. I also contacted Expedia, who made multiple attempts to get in touch with your property on my behalf, but they, too, were unsuccessful. At this point, it was nearly 3:00 a.m., and I had no other choice but to find alternate accommodations—incurring an unexpected and unnecessary expense on an already emotionally and physically taxing day. Given the circumstances, I am requesting grace and a full refund. I made every reasonable effort to resolve the issue in real time, but your property was simply inaccessible. I sincerely hope you understand and do the right thing in honoring this refund request.

Took almost an hour to get checked in because they were on the phone with some guy instead of checking in the customers at the hotel

It was not what I expected ot to be I thought it was a hotel not apartments it was just too many kids and teenagers running around and I don't think I will be staying there again

My stay here was great overall.

I stayed here for 2 weeks until i found a new place. Front desk very helpful. My room was very clean and everything worked with no issues. I appreciated that the hotel is dog friendly ONLY, to mostly all size dogs. quite location.

The hotel and rooms are very clean and well maintained. Housekeepers do an excellent job here. The front desk is very polite and helpful and makes everything go smooth at check in and out. I would for sure stay here again. Good location with plenty of Grocery stores, Food places and convenient stores near by.

Nice and clean

you definitely pay for what you get

Will definitely re

Overall was a fairly decent room. The reservation and check-in process was seemingly smooth. The lady at the front desk was very nice, respectful and courteous. I only spent 1 night, had no issues and the room was clean and accommodating.

The only place I’ll stay when I’m here!