WoodSpring Suites Seattle Redmond

Beware before booking, photos are very deceiving!! When booking through Expedia, the photos made it look like it was a nice place to stay. The room was small, the bed was a very uncomfortable cot, the chair was very worn out and it seemed like a place where the homeless folks lived. We decided not to stay there and were declined a refund. I spoke to customer service at Expedia, and they attempted a few times to help us out, but were not successful. I asked for a compromise, I'd pay for the first night we didn't stay there but would like a refund for the second night we had booked. The answer was no. Avoid this place at all costs.

Nice and clean, I felt safe here and the staff was great. I would stay here again for sure.

Pros: They allowed me to place my luggage in the lobby before check-in time. AT MY OWN RISK. Cons: Bathroom fan did not work, asked them to fix it three times, each time they said they made a note of it and will send somebody to fix it. Nobody ever came to even look at it. Cleanliness: bathroom was cleaned when we arrived. We stayed there for about 8 days. After 5 days I asked them to clean the bathroom, and they said they only clean every 2 weeks unless I pay. The area around the property was not walkable. WiFi was limited to only two devices. They charged me $30 extra for soiled linen. There would be no hot chocolate packs or tea bags if you arrived in the lobby little bit late in the morning. They provided very little toiletry, not even a decent shampoo. When mentioned, they told me: "do you expect us to provide EVERYTHING for you?" VERY RUDELY. We booked there for three people. But there was only two of everything when we got there: 2 plates, 2 bowls. 2 glasses, 2 cups. They gave us more after we asked several times. They took a $50 deposit, but have not returned it yet! I just noticed that there was a $6.25 charge from them on my credit card on my bank statement, after I had checked out and returned my keys. I am glad I am out of there. I stayed there this long just because I had already taken my luggage there, and it was not easy to move.

Ok. Old

I had many obstacles during this trip. I would prefer not to say.

Clean room, great and fast check in. Easy parking.

Like the location and price.

Very clean room kitchen air conditioning

It was very clean and comfortable. The staff was very friendly and helpful.

Very clean

Is skin hotel?

There are kitchen facilities available. clean. There are many parking lots.

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Our first time staying and we were pleasantly surprised how nice the property and staff were. If in the Redmond area Woodspring Suite be our first choice.

No one was at front desk. I waited 15 minutes then another guest pointed out a phone in the entryway and said to use that. I called and got someone but it was still several minutes before he showed up at the front desk. Room was clean but walls are thin.

Nice hotel, full kitchen in the room, however not enough tools for cooking.

I normally don’t write reviews but this place was awful. No house keeping and when I called requesting a wake up call the receptionist said they don’t do wake up calls, though they are 24hrs. I asked about house keeping while on the phone and the receptionist told me house keeping comes biweekly, pretty gross if you ask me. I travel a lot for work and this was a last minute booking, I would not recommend this place and will not be coming back.

Check in and out is fairly quick. I didn’t like the $50 extra damage deposit at check in. Bed was hard. No continental breakfast but at least there was coffee

Exactly what we needed, just a place to lay our head and get cleaned up from our travels. Nothing fancy and no extra frills. Staff was outstanding with communication, friendliness, clarity, and responsiveness.

It was nice and clean. I was afraid when I saw pets being permitted, but the floor was hardwood/laminate throughout and I smelled clean.