Tropicana Lagoon Apartments

Khách Sạn
8,0
/10
Rất tốt
121 đánh giá

Khách nói gì về kỳ nghỉ của họ

Te Hiwi
10,0
/ 10
Fantastic outdoor facilities, beautiful spot to enjoy the sunset by the water. Rooms were clean and comfortable.
Jimson
10,0
/ 10
I don’t get to eat or dining there much But I love staying there for holidays and I recommend this for any one who need to have a quiet and peaceful mine of rest, please choose Tropicana.. Thank you for having me as a guest. It my pleasure to share your experience with others.. I love it ♥️♥️
Xem phiên dịch
Frank Murray
10,0
/ 10
A smaller quiet resort that suits me. The meals were homely and delicious. Staff very friendly and obliging. It is probably older since the webpage photos but I found my stay pleasant and comfortable.
Xem phiên dịch
Trong khu vực
Xem bản đồ
Tropicana Lane off Teouma Road, Second Lagoon, Port Vila, Tỉnh Shefa, Vanuatu

Tiện ích chính

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Hồ bơi
Nhà hàng
WiFi
Tropicana Lagoon Apartments là một khách sạn nằm trong khu vực an ninh, toạ lạc tại Port Vila.
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Tropicana Lane off Teouma Road, Second Lagoon, Port Vila, Tỉnh Shefa, Vanuatu
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Khác Tropicana Lagoon Apartments
Khác 2 Tropicana Lagoon Apartments

Khám phá thêm về Tropicana Lagoon Apartments

Vị trí


Tropicana Lagoon Apartments là một khách sạn nằm trong khu vực an ninh, toạ lạc tại Port Vila.

Thông tin về Tropicana Lagoon Apartments

Hưởng thụ một ngày thư thái đầy thú vị tại hồ bơi dù quý khách đang du lịch một mình hay cùng người thân.

Tận hưởng những món ăn yêu thích với phong cách ẩm thực đặc biệt từ Tropicana Lagoon Apartments chỉ dành riêng cho quý khách.

Với những tiện nghi sẵn có Tropicana Lagoon Apartments thực sự là một nơi lưu trú hoàn hảo.

Tất cả những tiện ích tại Tropicana Lagoon Apartments

Khác Tropicana Lagoon Apartments
Khác

Các hoạt động

  • Hồ bơi ngoài trời
  • Bãi biển riêng
  • Tiệc nướng ngoài trời
  • Vườn hoa
  • Khăn tắm biển
  • Thư viện
  • Ghế dài tắm nắng bãi biển
  • Ghế dài tắm nắng hồ bơi

Dịch vụ khách sạn

  • Dịch vụ giặt ủi
  • Dịch vụ hỗ trợ đặt Tour
  • Đội ngũ nhân viên đa ngôn ngữ
  • Dịch vụ tiệc cưới
  • Dịch vụ lưu trữ/bảo quản hành lý
  • Quầy lễ tân
  • Dịch vụ concierge/hỗ trợ khách

Tiện nghi công cộng

  • OTHER
  • Tiệm cà phê
  • Nhà hàng
  • Khu vực không hút thuốc
  • Két an toàn

Ẩm thực

  • Quầy bar
  • Quầy bar bên bãi biển
  • Bữa sáng

Tiện nghi chung

  • Bãi gửi xe
  • Sân thượng/sân hiên

Trẻ em và Thú cưng

  • Dịch vụ giữ trẻ (thu phí)

Tiện nghi phù hợp với gia đình

  • Giữ & chăm sóc trẻ (thu phí)

Kết nối mạng

  • Wifi (miễn phí)

Đưa đón

  • Đưa đón sân bay (thu phí)

Tiện nghi văn phòng

  • Tiện nghi hội họp

Các tiện ích lân cận

  • Cửa hàng thực phẩm

Chính sách và những thông tin liên quan của Tropicana Lagoon Apartments

Lưu Ý Quan Trọng
  • Phí dịch vụ xe đưa đón sân bay: 1600 VUV mỗi người (một chiều)
  • Phí dịch vụ xe đưa đón sân bay / 1 trẻ: 1000.00 VUV (một chiều), (từ 2 đến 10 tuổi)
  • Phí nôi (giường cho trẻ sơ sinh): 1000.0 VUV mỗi ngày
  • Phí giường gấp: 3351.8 VUV mỗi đêm
  • Có thể áp dụng phụ phí 3.5% với các khoản thanh toán bằng thẻ tín dụng

Danh sách trên có thể không đầy đủ. Phí và đặt cọc có thể không bao gồm thuế và có thể thay đổi.

  • Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
  • Có thể cần giấy tờ tùy thân hợp pháp có ảnh và cần đặt cọc bằng thẻ tín dụng, thẻ ghi nợ hoặc tiền mặt (cho các chi phí phát sinh - nếu có) khi làm thủ tục nhận phòng
  • Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
  • Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng; không nhận tiền mặt
  • Nơi lưu trú này có không gian ngoài trời, chẳng hạn như ban công, sân hiên, sân thượng có thể không phù hợp với trẻ em. Nếu có thắc mắc, vui lòng liên hệ với nơi lưu trú trước khi đến để xác nhận họ có thể sắp xếp cho bạn một phòng phù hợp.

Nơi lưu trú này có dịch vụ đón khách từ sân bay (có thể tính phụ phí). Để sử dụng dịch vụ, khách phải liên hệ nơi lưu trú qua thông tin liên hệ được cung cấp trong xác nhận đặt phòng 72 giờ trước khi đến. Giờ hoạt động hàng ngày của quầy tiếp tân từ 8:00 đến 18:00. Nhân viên tiếp tân chỉ phục vụ trong giờ làm việc theo quy định. Thông tin do nơi lưu trú cung cấp có thể được dịch bằng công cụ dịch tự động.

Hotel only accepts guests with minimum age of 18

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
Từ 14:00
Giờ trả phòng:
Trước 11:00
Hotel policy is not yet available.

Thông tin chung

Tiện ích chung
Hồ bơi, Nhà hàng, WiFi
Thời gian nhận/trả phòng
Từ 14:00 - đến 11:00
Có ăn sáng
Có, khách sạn có phòng cung cấp bữa sáng
Số phòng còn trống tai Tropicana Lagoon Apartments
23
Số lầu tại Tropicana Lagoon Apartments
2
Những tiện nghi khác tại Tropicana Lagoon Apartments
Hồ bơi ngoài trời, Bãi biển riêng, Tiệc nướng ngoài trời, Vườn hoa, Khăn tắm biển

Câu hỏi thường gặp về Tropicana Lagoon Apartments

Những tiện ích tại Tropicana Lagoon Apartments?
Những tiện ích tại Tropicana Lagoon Apartments bao gồm Hồ bơi, Nhà hàng, WiFi. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Tropicana Lagoon Apartments?
Thời gian nhận phòng tại Tropicana Lagoon Apartments là từ Từ 14:00 và trả phòng trước Trước 11:00
Tropicana Lagoon Apartments có phục vụ ăn sáng không?
Có, Tropicana Lagoon Apartments có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn Tropicana Lagoon Apartments đạt tiêu chuẩn mấy sao?
Tropicana Lagoon Apartments là khách sạn đạt tiêu chuẩn 3.5 sao.
Tropicana Lagoon Apartments có bao nhiêu tầng lầu?
Tropicana Lagoon Apartments có tổng cộng 2 tầng.
Xem tất cả

Những review khác của du khách về Tropicana Lagoon Apartments

8,0
Rất tốt
Từ 121 đánh giá
Vệ sinh

8,2

Tiện nghi phòng

7,8

Vị trí

8,2

Dịch vụ và Tiện ích

9,0

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Tropicana Lagoon Apartments

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Te Hiwi
10,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

Fantastic outdoor facilities, beautiful spot to enjoy the sunset by the water. Rooms were clean and comfortable.
Wade
icon-Công tác
Công tác
4,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Noisy the room next to me sounded like they were in my room. Shower dribbled out with no hot water most days.
Jessica
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

We stayed at Tropicana for a week in August. We chose this hotel as we needed a kitchen and a separate bedroom, both of which it had. The size of our two bedroom apartment was fantastic and the crockery and saucepans seemed to be brand new. Unfortunately, this is where the positives ended for us. Everything seemed too hard for the staff at Tropicana. Our package included plunger coffee and a continental breakfast of fruit. 3 out of 7 mornings we were told the plunger was “broken.” Unless a plunger is smashed on the floor, how does it break? It was pure laziness and the staff did not want to make coffee. 2 of our mornings we were told there was no fruit. We requested extra washing up detergent, milk, oat milk (which had been served on previous days) and a few breakfast items such as bacon, to which we were told on every occasion, they had none. The shower was not nice. We came out of the shower feeling more dirty than when we went in. The bathroom towels were revolting. Do not get me started on the beds… all you had to do was blink and it sounded like an earthquake. The bed was rock hard and the sound resembled sleeping on plastic bottles. We ended up going to other resorts and using their facilities for the day (restaurants and pools) and the staff seemed surprised we were doing this and not using the facilities at Tropicana. Getting a bus to and from Tropicana was very easy. We had the best family holiday in Vanuatu, just not at Tropicana.
Đọc thêm
Jimson
10,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

I don’t get to eat or dining there much But I love staying there for holidays and I recommend this for any one who need to have a quiet and peaceful mine of rest, please choose Tropicana.. Thank you for having me as a guest. It my pleasure to share your experience with others.. I love it ♥️♥️
Andrew O
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

Bed terrible dogs bark all night room dirty smells like a swamp in that area
Verified traveler
icon-Công tác
Công tác
4,0
/10
Đánh giá cách đây 22 tuần

Hotels.com verified review

The waterfront restaurant is in a nice setting and the view is nice. The lagoon is dirty though, so fine for kayaking but not swimming. The duplex apartment was run down. The TV very small. The remote control disgusting. The aircon is in the living room. The aircon in the room does not work. You would not sit on the couches that are beyond stained. The floor is dirty. No blankets, just sheets. The mattress and bed is all caved in. There is no housekeeping and no one even swaps out towels or replenishes toilet paper or toiletries even on 4+ night stays.
Đọc thêm
Aaron
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 25 tuần

Hotels.com verified review

The staff was very kind and helpful, but there were several problems. 1) They did not have our correct booking so one of our rooms wasn't ready. 2) The hot water heaters didn't have batteries. 3) One room only had one towel for three people. More towels were requested but never came. 4) The fridge didn't work. 5) It advertised a/c but the bedrooms didn't have a/c. Only the main living area. 6) The shower leaked severely all over the bathroom floor. The view was lovely, but the efficiency of the apartments were severely lacking, making it a somewhat frustrating stay. :(
Đọc thêm
Frank Murray
10,0
/10
Đánh giá cách đây 27 tuần

Expedia Group verified review

A smaller quiet resort that suits me. The meals were homely and delicious. Staff very friendly and obliging. It is probably older since the webpage photos but I found my stay pleasant and comfortable.
Sonia
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
6,0
/10
Đánh giá cách đây 32 tuần

Expedia Group verified review

The staff was lovely, the grounds was well kept, the rooms need work, all the guests I met complained about their rooms, all of us had to have our rooms changed. Ants crawling in lines on the walls, one room has glass shutters falling off, the lagoons isn’t as nice looking as in the pictures. The restaurant food is over priced for what your get, the food wasn’t good but without other choices near by they purposely overcharge. I would never recommend to anyone.
Đọc thêm
Loren
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 33 tuần

Expedia Group verified review

I was extremely disappointed with Tropicana Lagoon Apartments. There's two things you ask for when you travel a good bed and a decent shower, both were below par at this property. Mould in the showers, dirty dirty bathroom. Bed was hard as a rock, no additional bedding or pillows. Apartments serviced every other day, no fresh towels, milk, coffee or basic needs. I would not recommend this property to anyone. If we could have changed to another property we would have in a heartbeat. It's not as advertised!!!!
Đọc thêm
Jeniffer
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 53 tuần

Expedia Group verified review

It had good location and nice views
Annette
8,0
/10
Đánh giá cách đây 85 tuần

Expedia Group verified review

This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
Đọc thêm
Evelyn
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 96 tuần

Expedia Group verified review

On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Vesna
icon-Giải trí
Giải trí
8,0
/10
Đánh giá cách đây 127 tuần

Expedia Group verified review

The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Andrew
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 127 tuần

Expedia Group verified review

Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent
Sonia
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
8,0
/10
Đánh giá cách đây 139 tuần

Expedia Group verified review

Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.
Đọc thêm
Alban Ah Chay Khinchow
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
8,0
/10
Đánh giá cách đây 139 tuần

Expedia Group verified review

This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
Đọc thêm
Liz
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 140 tuần

Expedia Group verified review

Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.
Đọc thêm
Tracey
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 149 tuần

Expedia Group verified review

Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.
Đọc thêm
Damien
6,0
/10
Đánh giá cách đây 152 tuần

Hotels.com verified review

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.
Số lượng đánh giá trên mỗi trang
20
40

Sẵn sàng quyết định chưa?

Đặt phòng ngay bây giờ
Khác 4 Tropicana Lagoon Apartments

Miễn trừ trách nhiệm

Miễn trừ trách nhiệm: Khách sạn có trách nhiệm bảo đảm tính chính xác của tất cả các hình ảnh thể hiện. Traveloka không chịu trách nhiệm đối với bất kỳ sai lệch nào về mặt hình ảnh.
8,0
Rất tốt
Từ 121 đánh giá
Vệ sinh

8,2

Tiện nghi phòng

7,8

Vị trí

8,2

Dịch vụ và Tiện ích

9,0

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Tropicana Lagoon Apartments

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Te Hiwi
10,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

Fantastic outdoor facilities, beautiful spot to enjoy the sunset by the water. Rooms were clean and comfortable.
Wade
icon-Công tác
Công tác
4,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Noisy the room next to me sounded like they were in my room. Shower dribbled out with no hot water most days.
Jessica
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

We stayed at Tropicana for a week in August. We chose this hotel as we needed a kitchen and a separate bedroom, both of which it had. The size of our two bedroom apartment was fantastic and the crockery and saucepans seemed to be brand new. Unfortunately, this is where the positives ended for us. Everything seemed too hard for the staff at Tropicana. Our package included plunger coffee and a continental breakfast of fruit. 3 out of 7 mornings we were told the plunger was “broken.” Unless a plunger is smashed on the floor, how does it break? It was pure laziness and the staff did not want to make coffee. 2 of our mornings we were told there was no fruit. We requested extra washing up detergent, milk, oat milk (which had been served on previous days) and a few breakfast items such as bacon, to which we were told on every occasion, they had none. The shower was not nice. We came out of the shower feeling more dirty than when we went in. The bathroom towels were revolting. Do not get me started on the beds… all you had to do was blink and it sounded like an earthquake. The bed was rock hard and the sound resembled sleeping on plastic bottles. We ended up going to other resorts and using their facilities for the day (restaurants and pools) and the staff seemed surprised we were doing this and not using the facilities at Tropicana. Getting a bus to and from Tropicana was very easy. We had the best family holiday in Vanuatu, just not at Tropicana.
Đọc thêm
Jimson
10,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

I don’t get to eat or dining there much But I love staying there for holidays and I recommend this for any one who need to have a quiet and peaceful mine of rest, please choose Tropicana.. Thank you for having me as a guest. It my pleasure to share your experience with others.. I love it ♥️♥️
Andrew O
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

Bed terrible dogs bark all night room dirty smells like a swamp in that area
Verified traveler
icon-Công tác
Công tác
4,0
/10
Đánh giá cách đây 22 tuần

Hotels.com verified review

The waterfront restaurant is in a nice setting and the view is nice. The lagoon is dirty though, so fine for kayaking but not swimming. The duplex apartment was run down. The TV very small. The remote control disgusting. The aircon is in the living room. The aircon in the room does not work. You would not sit on the couches that are beyond stained. The floor is dirty. No blankets, just sheets. The mattress and bed is all caved in. There is no housekeeping and no one even swaps out towels or replenishes toilet paper or toiletries even on 4+ night stays.
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Aaron
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 25 tuần

Hotels.com verified review

The staff was very kind and helpful, but there were several problems. 1) They did not have our correct booking so one of our rooms wasn't ready. 2) The hot water heaters didn't have batteries. 3) One room only had one towel for three people. More towels were requested but never came. 4) The fridge didn't work. 5) It advertised a/c but the bedrooms didn't have a/c. Only the main living area. 6) The shower leaked severely all over the bathroom floor. The view was lovely, but the efficiency of the apartments were severely lacking, making it a somewhat frustrating stay. :(
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Frank Murray
10,0
/10
Đánh giá cách đây 27 tuần

Expedia Group verified review

A smaller quiet resort that suits me. The meals were homely and delicious. Staff very friendly and obliging. It is probably older since the webpage photos but I found my stay pleasant and comfortable.
Sonia
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
6,0
/10
Đánh giá cách đây 32 tuần

Expedia Group verified review

The staff was lovely, the grounds was well kept, the rooms need work, all the guests I met complained about their rooms, all of us had to have our rooms changed. Ants crawling in lines on the walls, one room has glass shutters falling off, the lagoons isn’t as nice looking as in the pictures. The restaurant food is over priced for what your get, the food wasn’t good but without other choices near by they purposely overcharge. I would never recommend to anyone.
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Loren
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 33 tuần

Expedia Group verified review

I was extremely disappointed with Tropicana Lagoon Apartments. There's two things you ask for when you travel a good bed and a decent shower, both were below par at this property. Mould in the showers, dirty dirty bathroom. Bed was hard as a rock, no additional bedding or pillows. Apartments serviced every other day, no fresh towels, milk, coffee or basic needs. I would not recommend this property to anyone. If we could have changed to another property we would have in a heartbeat. It's not as advertised!!!!
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Jeniffer
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 53 tuần

Expedia Group verified review

It had good location and nice views
Annette
8,0
/10
Đánh giá cách đây 85 tuần

Expedia Group verified review

This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
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Evelyn
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 96 tuần

Expedia Group verified review

On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Vesna
icon-Giải trí
Giải trí
8,0
/10
Đánh giá cách đây 127 tuần

Expedia Group verified review

The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Andrew
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 127 tuần

Expedia Group verified review

Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent
Sonia
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
8,0
/10
Đánh giá cách đây 139 tuần

Expedia Group verified review

Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.
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Alban Ah Chay Khinchow
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
8,0
/10
Đánh giá cách đây 139 tuần

Expedia Group verified review

This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
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Liz
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 140 tuần

Expedia Group verified review

Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.
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Tracey
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 149 tuần

Expedia Group verified review

Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.
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Damien
6,0
/10
Đánh giá cách đây 152 tuần

Hotels.com verified review

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.
Số lượng đánh giá trên mỗi trang
20
40