Punch House

Tidy hotel in the middle of Monmouth, no parking on site but plenty of public car parking near by. Basic but good menu well priced, fantastic breakfast for £9.00 extra with coffee or tea included. Tidy comfortable en-suite rooms, brilliant staff, can recommend!

thrid night I have stayed and in a different room, again well equiped, cleamn and comfortable with in keeping decor. Staff always friendly and I managed to have a great breakfast on this occassion

Whilst a small room it was well equipped and quiet despite being on the main thoroughfare. Limited choice for breakfast which may not always be the case as they were having some work done at the time of our stay but we were advised of good alternatives nearby.

Warm welcome, cosy room with cool decor bed was comfy, coffee machine welcome in the morning… shower cubicle a tad small for a 6 footer but did the job! Slightly noise first thing with the road sweeper as at front of the property…. Would stay again!!

Great hotel for the price, right at the top end of the main street. Comfy bed with quality bedding. Lovely pub downstairs, with TV screens. Marked down slightly on comfort, as other guests leaving in the am, going past the door, wake you up, if you'd like a bit of a lie-in.

Staff were very friendly and welcomed our furry babies with open arms. Really good value will definitely be back. Food was amazing too so recommend spending the evening in the bar / restaurant. Thanks 👍

All fine thank you.

Great Inn in the lovely town on Monmouth. My room was great with really comfortable bed. Great shower, fantastic breakfast, and all the staff were super friendly!

We spent our 1st night in room 7 which was not the room we'd booked. After speaking with Tash, she said that the listing is incorrect on Expedia. The room is due to be refurbished and has a badly cracked basin and an unusable shelf above it. A complimentary drink smoothed the disappointment and we slept well. After spending most of the following day mooching around Monmouth we returned and were offered a change of room to room 4. This is a recently refurbished room to the standard that we were expecting when we booked. We happily changed rooms. I wish we hadn't. At 3am we were woken by what we thought was a very loud extractor fan. This ran until 3.25am. It stopped for 5mins then ran for 15mins, stopped for 5min's and then ran for another 15mins. The more it ran the louder it got. I fell asleep around 4.30am but my wife was awake longer. The staff at the Punch House are great and were as helpful as they could be, but that couldn't make up for the disturbed night in room 4

Great stay

Treat you like family. Great experience.

Great location, absolutely amazing staff and food!

Room was very noisy

Easy check in via the oldie wordie pub. Room clean & nice dark curtains so nice n dark. Comfy bed .shower could maybe use an update but clean. Door a little low so if you're over 5 7 tall watch out lols.

Good value for money, clean, comfortable and well presented room.

The check in was efficient and friendly. The building and the room was shabby. The room had not been cleaned properly and the bathroom poor. No breakfast on Sunday morning was a surprise! Reason given was that breakfast was not possible as they had to serve lunch at lunchtime!! We will not stay here again if we can avoid it.

Excellent room on the centre of town

Nice front seating area in square, food was good

For: Staff were very helpful at check-in and throughout our stay. The property is generally in good condition. Bathroom small but clean. Room well appointed on arrival. Good breakfast on Saturday. Location in Monmouth is excellent for town centre and close to car park. Against: Maintenance not good. Curtain rail not fixed securely, finials fell off when curtains drawn. Sash window not correctly balanced so difficult to operate. Lound noise from pub tables outside until well past midnight. Room got very hot with window closed because of noise, though oscillating fan provided in the room helped fix that. Toilet roll holder in bathroom loose and wonky. Cheap electric kettle lid faulty and very difficult to open. Room not adequately cleaned; litter and dust build up under and behind desk/ dressing table. Two night stay but room consumables (tea, sugar, biscuits) not replenished for second night. No breakfasts provided on Sundays but no mention of this when booking online. 2 staircases and 4 doors to negotiate to get to top floor - not easy with a suitcase. More door signage is needed to avoid trying cupboard doors instead of unsigned staircase doors, and escape in event of fire does not appear to be clearly indicated with fire regulation illuminated signage. In summary, there appears to be inadequate facilities management.

Booked this hotel for a friends reunion. Accommodation was perfect, great host and delicious breakfast. Would definitely book again.