The main lobby is so open and comfortable, clean, and cozy to. My stay was due to being a traveler in distress due to flight cancellations. So you can see the stress level increase there. But all of that was wiped away once I was giving a room key. The staff had personal amenities brought to my room as I without personal luggage . Great staff and even a better hotel, for you Bonvoy members the club lounge treatment was outstanding. If you ever are stranded in DFW Airport this the place to book a room for the day.