Xếp hạng và đánh giá tổng thể Four Points by Sheraton Point Edward Sarnia

We arrived to the Point Edward hotel on July 1 from the U.S. This happened to be Canada Day. Upon check in, the reception clerk let us know that there was music and fireworks happening in the Centennial Park nearby. The park is a good distance walk from the hotel but there was street parking closer if you wanted to drive. We did not dine at this hotel as we were only there for one night, but the had a Boston Pizza Restaurant that had dining in the evening and breakfast in the morning. Meals were not included in our stay. The hotel pool was spacious and clean and had plenty of towels and chairs. The fitness center had a couple cardio machines, some more common machines you'd find in gyms. There were 4 pieces (leg press, leg extension, a chest press, and one I can't remember). There was also a dumbbell rack, adjustable benches,mats, a water dispenser, and cleaning materials. We are a family of 5 so we need an extra bed in our stays and they were able to accommodate us with a room with a sofa bed. Staff offered to make up the bed for us if we wished. I thought this was a nice touch. The only complaint and the reason I deducted a star was our room was right next to an equipment room that made a whooshing sound (kinda sounded like pigeons) for about 2 seconds and it happened about every 30 seconds to a minute. It was continuous for the duration of our stay. My kids kept asking what it was every hour. Thank goodness we had brought ear plugs to help with sleeping.

I travelled for business to Chatham, decided to check out Sarnia. Stayed at the Four points, nice hotel with swimming pool and gym. I gave them only 2 stars for the room because my room was located at the back of the building and was disturbed by the loud music from the time we checked in at 6 pm to mid night. I drove 4 hrs , was extremely tired but couldn’t sleep all night, because of the loud music. Apparently there was some kind of a music festival going on in Sarnia. Spoke to front desk and was told everyone knew about the festival but I am not from Sarnia and had no idea about this. It would have been helpful if the hotel informed me about the noise. I would have drove back and stayed in Chatham. It was brutal all night and I think I deserve a full refund from the hotel.

Air conditioning was sub

I liked everything. But last time we were there we went for breakfast. The eggs were not what we had asked for. This time they were short a server had to wait 45 min for our breakfast and even though we told them that we weren't satisfied last time .Again the egg's were not done as we asked. We just wanted was to have our eggs cooked through no juice solid . So going forward we won't do breakfast

The hotel was wonderful, the staff was AMAZING! I think Kim checked us in, she was superb. The only item is the pool seemed a little dirty, had some sediment settling at the bottom. Other than that- what a wonderful experience, and we will be back! :)

I liked the building (well Engineered) nice pool and gym I didn't like the restaurant it is not leveling the hotel

The pool was amazing and the staff were friendly and very helpful.

Perfect! Everything went amazing! Would come back again in a heart beat

Kim at the front dest was delightful. She accomedated all my requests and answered all my questions with ease. Priya at the restaurant gave us fantastic service. Love the service quality I will definetly be back to this property on my next visit to the Windsor area. Thank you

This property has been completely renovated and is very nice!

Good cleaning staff and hotel management

even better than described, great place to stay. Host was great at communicating

This property has got a complete face lift since I was here last. Everything looks brand new. Needs are comfy. Rooms are stunning. Facilities are up to date and everything is spotless. High recommend.

Everything seemed very nice and clean

Excellent stay, great staff, a little too much perfume/cologne in the entrance atrium.

Clean and efficient, no concerns

The place was amazing especially for the price. All of the employees were super friendly, helpful, and hospitable. Amenities are also great.

The property outside our room was overgrown. The white picket fence was probably the border but the ditch was grown I and stagnet

We didn’t plan to spend two weeks at a hotel in our home town. But renovating our ham has been full of surprises. The staff have been incredibly kind and accommodating.

Quiet room, great pillows, spacious shower and great scent to body wash. Chose to buy the “breakfast included”. It’s to a sit down restaurant with a menu, that allows only one item selection(eggs, meat toast and hash browns). Asked if we could substitute, was told no. So definitely would just do the room