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Wonderful staff, everyone went above and beyond to make our stay pleasant. Compared to other 5 star hotels in the area, this one stood out for the customer service. Rooms are comfortable, a bit outdated, location is great, very close to some of the best restaurants in town.

Great hotel Great Location

The staff was very friendly, the room was very spacious and very clean with a techno vibe

Very convenient location, walkable to all attractions. But room needs sound-proofed. Could hear the noise on the street.

The only issue is having one elevator. Otherwise, wonderful.

Good

I was very impressed with the New Hotel. It is a very nice boutique hotel with very cool style. We stayed here for only two nights and unfortunately did not have time to make use of the amenities or visit the restaurants. The room itself was small but very nice. My only complaint was it could have used more counter space by the bathroom. In particular, the service stood out to me. The doorman and front desk staff were lovely every time we interacted with them. The location is excellent and was walkable to everything. Overall, I would say the value for the money is excellent. Having stayed here and at a more expensive hotel in Athens in the same week I definitely think New Hotel was more worthwhile.

We loved the funky, modern design of the New Hotel. The location is super convenient. We could walk to all the major sights and excellent dining nearby. The rooftop terrace is a must for drinks and views of the acropolis. All the staff were so kind and helpful. Our kids didn’t love the frosted glass walls for the bathroom, but otherwise it was perfect for our family.

Perfect for our one night stay in Athens! Easy to walk to everything and staff was great! Rooftop bar/restaurant had amazing views:)

Exceeded expectations and incredible staff

A few blocks from the Plaka. Completely updated hotel.

The stay was fine, but not a 5-star experience. It was very hot in the city, so I set the air conditioning to 20 degrees Celsius, and the room was still warm. The elevator takes a long time to open (there's only one). And finally, the Wi-Fi didn't work in my room the first day, despite having reported it. Otherwise, the hotel is very nice and well-located.

Convenient quiet central location with friendly helpful staff. Good access to public transport and historic sites.

Service i världsklass! Bästa hotellet i Aten!

Amazing food and great room. Perfect location for everything

The hotel was beautiful so was the rooftop. However, they didn’t have converters to plug things in which we were able to borrow at other hotels in Athens.

Very modern yet very comfortable

Hotel muito bom com excelente serviço, quarto um pouco barulhento de mais com o movimento de carros

Beautiful room, super comfortable and very clean. Staff were all very friendly and helpful. In a great location with easy walks to all the sites. Loved it!