Savnet en bar på hotellet for å hente seg en drink på kvelden. Roomservice ble hoppet over 1 dag. Et naborom brukte balkong til røyking og vi fikk rlyken inn på soverom dessverre

The hotel wasn’t full yet they decided to put us in the basement - with a view of nothing but a construction site - from ground level to sky. A ripped apart building with all the amenities of materials and tools and machines used to build the building not 20 yards away. WHY would they use those rooms in the basement? The early start for the construction crew was not pleasant. Worst of all, when I asked about why we were assigned that room, the front desk person said it was because we had “not requested a higher floor or a room with a view”! That is true - but since when do I need to ask for a room that doesn’t open onto a huge, loud, mess? At our next Thon I asked about the need to request certain views or floor levels and was told they try to place their customers in all the best rooms before resorting to the dumpy ones. Our next Thon experience was what we expected - so skip this one!!!

Poor, not what the listing said it would be. 9 floors, 2 lifts which fit only 6 people (less with luggage), breakfast was carnage, one coffee machine, one toaster. Staff on reception dismissive of issues. Room was definitely not a business room. Bathroom flooded every time shower was used. Who room smelled of a faint urine. Would never stay there again.

The hotel was clean and in a good location. The breakfast was really great. We did a side trip to Bergen for four days and the hotel stored our luggage so we could just take overnight bags. It was very helpful. Staff were great.

The buffet breakfast was incredible. Do not miss!

Excelent location and breakfast

Ganska undermåligt städat. Konstig sprutad fläck på toadörren samt fläckar på golvet i rummet. Fingeravtryck på spolknappar och inte påfyllt i någon tvål, schampo eller balsambehållare.

Da vi ankom hotellet fikk vi beskjed om at det var fullbooket, og at vi hadde blitt oppgradert til leilighetsrom. Helt herlig. Ente da opp med stue, kjøkken, to TV'er og stort bad. Renholdet kunne dog vært litt bedre. I jakten på en forsvunnet mobil flyttet vi på sofaen og der var det støv, papir og gamle matrester. God frokost, vi spiste tidlig og da var det ingen kø. Hyggelige ansatte, flott trimrom og kort gåtur til masse attraksjoner. Vi kommer gjerne igjen 😊

Habitaciones cómodas y amplias, Cuidado y con buenos servicios.

The hotel was better than expected. Not knowing the brand I was concerned it was well located for us. Not in the heart of Oslo but near a great neighborhood and convenient to shops and restaurants. Close to the royal palace and five minute walk to the shops through a nice park. Cleanliness was good but a couple of days we had a housekeeper that wasn't as good as others.The front desk staff was excellent really excellent. The breakfast was excellent and the chef was friendly and even came to our table to make sure we were pleased.

Staff were very helpful, location was excellent, and breakfast was AMAZING! Here are some notes for improvement: 1) Late in the day all the complimentary coffee and tea was gone. 2) Schedule breakfast reservations every 15 minutes to avoid the long lines. 3) Stage the plates at the beginning of the buffet. I would definitely stay here again.

Everithing's all right!!!!!

Accueil, sympathique, calme et propre

Et dejligt hotel med god beliggenhed. Det var en god morgenmad. Der var dog en voldsom trængsel nummer 2 morgenmad. Morgenmadsbuffeten kunne være indrettet bedre.

Veldig kjedelig og bli vekket av mye bråk på utsiden 04.50 pga at søppelbilen står og lager et leven på utsiden av rommet, han holdt på sikkert 10-15 min med masse skriking og bråking med containere, hjalp heller ikke at det ikke var aircondition på rommet, med tykke vinter dyner. Så sov veldig dårlig

Skittent bak møbler på rommet, tomr fo De i resepsjonen var veldig hyggelige og imøtekommende. På kjøkkenet/under frokosten var dette veldig delt, noen imøtekommende og hyggelige, enkelte andre

Generelt hjelpsomme i resepsjonen,flott frokost.Fint hotel.

great breakfast, ample space, very friendly staff, well located.

This was a last minute booking for us and the staff was very helpful when I was feeling stressed. They were all extremely kind and efficient. Our sofa bed wasn't made up (not an expectation I even had), and when we asked for help, they were prompt and even offered us a partial refund for the inconvenience (also something I did not ask for). The location was great to see a little bit of Oslo, get some Gelato, and catch the Vy train to the airport after a hearty breakfast! Thank you and we will stay again!

Rent og pent rom. Hyggelig personale. Fin frokost. God beliggenhet, sentralt i Oslo. Litt minus for "knirkete" seng 2 (sove sofaen)