The young man did not look like an employee, did not greet, was on the cell phone texting, hard to understand, just all around unprofessional.an unwelcoming. I was afraid handing iver my credit card and ID.

No dejaban toallas en la habitación y en dos ocasiones intentaron abrir la puerta durante la madrugada

No laundry room

Falta modernizar, parece hotel ya viejo!!!

Stinks, smelled like wet floors.

The staff was extremely nice but the establishment looks nothing like what’s being advertised. The location used to be a holiday inn and is still transitioning so the lobby looked unpleasant

The staff was very helpful, the hotel condition were not

The pictures are very deceiving. There was nothing like what was shown in pictures. There was no breakfast at all. Amenities included nothing. Had I know this, I would have never booked this hotel in the first place. Very disappointed.

1st checking agent was rude, 5 pending charges to my credit card. Book for 3 nights, check out 2nd day and they still charged me for 3 nights

No supply's for women’s like makeup towels no body wash

The pictures are AI generated pictures, it doesn't look like 1% of what is shown in the picture, As per attendant the hotel is going under renovations, the key card was not working and someone has to assist us with the KEY to open and close the door whenever we comes and leave, not to mention the whole hotel smells like Indian food. The exterior is all messed up, even the name is gone, parking lot is not safe as well.

Canceled the booking! Glad I bought the insurance. This hotel should not be taking reservations yet. It is under renovations and only has a few room that are clean enough to stay in if you are uncomfortable sleeping in your car! No room keys so someone had to unlock your door each time, white fuzzy mold on the floor, and nothing in the hotel open.

The. hotel was non -exiting when I arrived at the address provided to me. Was unable to reach anyone by for the phone listed. Was forced to make alternate hotel arrangements at the last minute and was forced to pay more money. It was a terrible experience.

Good

I booked my trip on 6/5/25 and arrived on my flight 7/4/25 for vacation. I booked a hotel for Holiday Inn. When I walked inside I was told the Holiday Inn no longer exist there and that they are Wyndham now. Well, they did not have a room for me but somebody has my money. I was told to contact IHG/Holiday Inn. They refused to refund my money for a hotel that does not exist anymore. I paid my money and I had to ride around in city that I am not familiar with to find a hotel. I road around for quite some time before I located one that had rooms available to accommodate the length of stay I need for myself and my family. So I had to pay money all over again because somebody has my money from a booking I already paid for but the business does not exist anymore.