Well situated and excellent staff.

Great place and service

Top notch property all around. Situated in the heart of Zermatt. Very attentive staff. Wonderful experience. We would definitely stay here again.

Excellent service with friendly and attentive staffs. From train station pick up, check in, restaurant booking, room services, concierge, bar service, to check out with proper Swiss send off, the whole experience was just amazing. Our family had such a great time and was very memorable. Highly recommend for others when visiting Zermatt, and definitely our choice when visiting next.

部屋から見えたマッターホルンは絶景で夜明けや朝日に輝くマッターホルンなど様々な表情を満喫出来た。メインのバーンホフ通り沿いのとても便利なロケーションでどの展望台に行くにも便利でレストランやカフェも近くに多数あった。部屋も広く清潔でとても快適に過ごせた。スタッフの方も親切で炭火焼のレストランや朝食も美味しく忘れられない滞在となった。

Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place!

Beautiful, classic Swiss hotel. Superb service and beautifully appointed rooms. Outstanding, Michelin star restaurant.

Great location, view and hotel staff!

Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff.

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Beautiful hotel and excellent service.

Everything was perfect, and the activities were incredible!

This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful Spa is brilliant and the water is nice and warm

Não fazem reposição de itens básico de banho , tive de entrar em contato mais de uma vez com o room service para ser atendido

no safe hotel. i lost my watch in the room during the breadkfast time and my wife lost cash 8000euro. no CCTV no explanin about theif. no resposible for lost it. i never evenr got experience like this hotel. manager was tessibel for responsible about lost it.

Great hospitality by the staff specially Verissimo, Sandro and Louis. Part of Property is old but hospitality by these individuals made it worth staying there.

Located in the heart of Zermatt. Beautiful view of the Matterhorn from our window. Very accommodating staff. Breakfast was really great . Out door area to sit and drink was also great. recommend

Everything was excellent, the service, food, everything. There was never a time where I felt like my needs were not being met. The room was also fantastic with a great view.

10/10 hotel! Amazing property and amenities. Their attention to detail when it comes to hospitality is top notch. Every staff member was exceptionally helpful and kind. Next time we return to Zermatt we will definitely choose to come back to this hotel!

The hotel is absolutely beautiful, nicely renovated, extremely comfortable and has all the modern conveniences. The only slight disappointment was the restaurant. It was too brightly lit, lacking ambiance and the service was disappointing.