Great hotel. 10/10. Loved the sauna and steam rooms. Everyone was so helpful and kind, great stay.

Hotel fabuloso.

Excelente hotel !!!!!!

Some of the best service I’ve ever received anywhere in the world. Upscale but very comfortable. Staff are friendly and exceptionally helpful. The layout of the hotel and amenities was very convenient. The location close to the gondola is also nice.

Flott hotell med veldig bra service

Equipe extremamente gentil e solicita. Recepção no quarto fenomenal com frutas, chocolates, espumante e sucos. Atendimento às solicitações sempre on time e prontamente resolvidas! Limpeza impecável. A piscina térmica em duas temperaturas, e ainda tinha jacuzzi, muito boa, nossos filhos adoraram. O café na manhã fenomenal. Recomendo e voltaremos!

We had a brilliant time celebrating my husbands 50th birthday. The staff were very attentive and ready to help in any way they could. The shuttle cars from the station were great to transport our luggage. Highly recommend Grill Cervin, the lamb was to die for! We’d come back in a heartbeat

Well situated and excellent staff.

Great place and service

Top notch property all around. Situated in the heart of Zermatt. Very attentive staff. Wonderful experience. We would definitely stay here again.

Excellent service with friendly and attentive staffs. From train station pick up, check in, restaurant booking, room services, concierge, bar service, to check out with proper Swiss send off, the whole experience was just amazing. Our family had such a great time and was very memorable. Highly recommend for others when visiting Zermatt, and definitely our choice when visiting next.

部屋から見えたマッターホルンは絶景で夜明けや朝日に輝くマッターホルンなど様々な表情を満喫出来た。メインのバーンホフ通り沿いのとても便利なロケーションでどの展望台に行くにも便利でレストランやカフェも近くに多数あった。部屋も広く清潔でとても快適に過ごせた。スタッフの方も親切で炭火焼のレストランや朝食も美味しく忘れられない滞在となった。

Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place!

Beautiful, classic Swiss hotel. Superb service and beautifully appointed rooms. Outstanding, Michelin star restaurant.

Great location, view and hotel staff!

Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff.

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Beautiful hotel and excellent service.

Everything was perfect, and the activities were incredible!

This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful Spa is brilliant and the water is nice and warm