This hotel is a convenient location and seems in decent condition and cleanliness. Parking was super crowded. My tub faucet had a vigorous constant leak and faulty tub/shower diverter. It was addressed for the night then once I used the shower again, (half pressure because of diverter) the leak came back. The shower water was warm, but not a drop of hot water to be found. Front desk stated I simply had to "let it run a long time to warm up". Not true. It never got warmer than just warm enough to shower. Pool and hot tub area were all right. I do believe they will address most problems kindly and efficiently, but they seemed to know and accept they did not really have hot water.