I don't believe it is a 5 star hotel. The rooms were old and basic.

Au calme avec une vue magnifique sur la mer et le port de Marseille Terrasse magnifique au 7ème étage

Sofitel is now overrated! The view was superb, but the hotel is so old, e.g. the shower was leaking all night making drop sound making impossible to sleep. It was smelling the wet dog in the room and the room looked like we were in the 80s...not impressed. The only memorable was the stunning view but that has nothing to do with the hotel!

What a horrible experience at a dirty old unkept hotel. Don’t even consider eating at the restaurant, possibly the worst restaurant food I have ever had.

loved this property

it's worth it alone for the stunning view of the harbor

The room is not worth it

Comprei estadia vista cidade, chegando no quarto era vista para um paredão e uma árvore, me senti sufocada. Pedi para mudar de quarto e só tinha vista Porto, tive que pagar mais €75/ dia. Achei muito caro para um quarto velho, com móveis precisando manutenção. Comprei pacote com spa e fitness, mas parecia mais um parque de diversão, crianças gritando, famílias falando alto, nada parecido com spa!!!!

Great hotel location and excellent view from the hotel room. Very convenient, walking distance from the beach. The restaurant and the Bar has great view. We stayed in other Sofitel location and it was excellent , base on that we booked this location and it was good ( not great). Breakfast buffet was not five star

We arrived to this hotel late (approx 1145pm), confirmed for a room with 2 twin beds but when I arrived, I was told by Hakim (sp?) only a king room was available (for two adults). The consolation offer was a king room, and they'd provide a rollaway in a 'premium' room for 1 night, until a 2 twin was cleaned the following day. We checked into the King room that was described as a premium upgrade to find it overlooked a cement parking lot, and was directly facing a nightclub which was blasting music (remember, it's almost midnight by this time). We slough our bags back downstairs to the lobby to request another room, and are given a standard king room (bye bye, upgrade). Upon inspection, the room had not been cleaned as there were wet face cloths on the bathroom counter, used hand soap, and used coffee amenities. We again venture back to the lobby now to request a THIRD hotel room. Hakim seemed very perturbed at my request for the clean and quiet hotel room I paid for and expected from Sofitel Marseille. His question to me was "what would you like me to do?" you can imagine my frustration being on the opposite end of his seemingly nonchalant demeanor. I was given keys to a third room, and you guessed it, the room was unusable. Hair in the shower, used water carafe glasses, and the mini fridge was leaking water into the hallway. Long story longer, I was fully refunded for this nightmare, after threatening to dispute the charge with my creditor. DO NOT STAY HERE.

Lovely location with great staff in reception & on the Sky Bar Hotel is looking tatty & needs modernisation especially in the rooms with balcony

Buena alternativa de buena calidad !

Very nice hotel. Good decor, clean and efficient with very helpful staff Great location in the Vieux Port area of Marseille. Walkable sights to see from this hotel.

The room was very nice, but small. The staff was excellent!

フロントもコンシェルジュも皆さん親切。 眺めも良く部屋が綺麗なのも気に入った。

Exceptional service room was terrific all around A1

Viagem maravilhosa. O Hotel é muito agradável, confortável e bem localizado, com uma vista magnífica para a baía. O staff do Hotel, como um todo, é gentil e atencioso. Fomos muito bem recebidos e os funcionários são muito educados e bem treinados para atender bem os hóspedes. Agradeço muito a todos eles!

Hotel and rooms needs upgrade and maintenance. Should be 3 stars

Les chambres classiques sont correctes sans plus, et ont une vue très moche Cela est compensé par l'emplacement, superbe vue du restaurant, du petit dej et du bar et l'acces spa (correct)

Hôtel bien situé mais vétuste